Marketing Assistant

4 weeks ago

London, United Kingdom Pan Pacific London Full time

Pan
Pacific London brings understated, comforting, and approachable luxury to
London’s premium Square Mile.  With its elegant design juxtaposing old and
new London architecture, the hotel fuses together wellbeing innovation and
impeccable service as a hallmark across a myriad of dining and drinking
destinations. Discover a different side of London, from market stalls to
Michelin-star restaurants and iconic landmarks, all within easy reach of the
hotel.



ABOUT
YOU



An
excellent opportunity for a Marketing
Assistant is available for someone who is looking to kickstart a career in
the dynamic field of marketing within the hospitality industry. 



You show
confidence, empathy and professionalism when dealing with guests and
associates alike. You are calm under pressure and you desire to
deliver the best experience for our guests.



If you
are dedicated to providing exceptional care
while demonstrating great pride and attention to detail
in your work and you put people at the heart of every decision you
make, then we would love to hear from you.



JOB
SUMMARY



Reporting
directly to the Head of Marketing Communications, the Marketing Assistant will
join the MarComm team of 3 at Pan Pacific London, a Forbes Travel Guide
Five-Star awarded luxury hotel in London.



This
entry-level, onsite position is based at the hotel Monday to Friday and is
ideal for recent graduates who have completed a degree in marketing or public
relations. The successful candidate will support the marketing team with a
myriad of marketing and communication tasks that drive increased awareness and
demand for the hotel across rooms, wellbeing and food and beverage. They will also be the first point of contact for
internal marketing requests, and will manage responses and process end-to-end.



Your
tasks as a Marketing Assistant will
include but not be limited to:



General
Marketing:



  • Ensure
    efficient organisation and accessibility of all marketing assets including
    photography and videography.
  • Perform monthly research on the
    hotel’s competitors across all channels.
  • Be the go-to-person for all thing’s
    collateral including copywriting, graphics and multimedia elements along with
    designing basic content and working closely with external
    partners.
  • Assist with delivering induction
    presentations.
  • Be the
    go-to-person for internal communications.
  • Be the internal brand guardian.
  • Collate monthly marketing reports.
  • Support with budget related admin
ONLINE AND DIGITAL 

  • Assist
    in maintaining and updating the hotel website with content and creative components.
  • Support the Marketing Executive
    with SEO best practices to improve organic visibility.
  • End-to-end updates on the gifted
    retail platform, keeping it seasonal and relevant.
  • With training, assist in creating, scheduling, and
    tracking email marketing campaigns as well as maintain the CRM system.


PUBLIC RELATIONS

  • Guided
    by the PR Agency and the marketing team, co-ordinate and book media/influencer
    experiences across rooms, wellbeing, and F&B.


SOCIAL MEDIA

  • Track
    trending news and monitor guest feedback across channels.
  • Develop
    and maintain a content calendar around seasonal campaigns and hospitality
    notable dates.


 



BENEFITS
OF WORKING AS A MARKETING ASSISTANT AT PAN PACIFIC LONDON



As a
company, we pride ourselves on our close-knit relationships,
development and wellbeing.



We will
offer you:



·         Service
charge



·         Access
to Mental Health First Aiders



·         Celebrate
your Birthday with an extra day off



·         Cycle
to Work Scheme



·         Referral
Scheme



·         Seasonal
Ticket Loan



·         Enhanced
Maternity and Paternity Policy



·         Eye
Care Voucher Scheme



·         Social
& Employee Wellness Activities



·         Employee
Assistance Programme including 24/7 virtual GP and financial advisors



·         2
Hotel-Wide Social Events a year as well as additional social gatherings



·         Flexible
Work Policy



·         Dry
cleaning for uniforms and work attire



·         Reward
and Recognition – Star of the Month, Manager of the Quarter and Star of the
Year



·         Guest
Experience Programme



·         Discount
on our Food and Beverage Outlets



·         Discount
on Internal Spa Treatments



·         Culture
Club – Focuses on Diversity and Inclusion



·         Friends
and Family rates in our Hotel and the Pan Pacific Hotel Group properties



·         Complimentary
meals prepared for you by our chefs



·         2
Study Days per year (fully paid and in addition to your annual leave)



·         2
Volunteer Days per year (fully paid and in addition to your annual leave)



·         Progression
– our goal is to always to coach and keep our employees helping you to develop
and



          grow internally and within the PPH
Group



·         Additional
YuLife Perks



 



ABOUT PAN PACIFIC LONDON



Operated
by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand
comprising close to 30 hotels and serviced suites in 22 cities across Asia
Pacific, North America and Europe, including seven development properties to be
launched by 2025. Pan Pacific strives to deliver sincere and graceful service
to every guest who appreciates luxurious hospitality. With a passion for
excellence as our promise, Pan Pacific is the trusted and timeless choice for
memorable experiences.



Come
and join our hotel, a Forbes Travel Guide Five-Star Property, most recently
voted:



·         Hotel
of the Year, Group 2023 | Catey Awards



·         Hotel
of the Year, London 2022/2023 | AA Hospitality Awards



·         Forbes
Five-Stars 2022/2023 | Forbes Travel Guide



Our
team can’t wait to welcome you.



Please note that all applicants for the Marketing
Assistant must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility for the Marketing Assistant will be required
from all candidates.

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