Resource Coordinator

2 weeks ago

Manchester, United Kingdom CMSPI Full time

Job Title: Resource Coordinator

Location: Manchester, England, U.K. - hybrid working model

Reports To: Head of PMO

The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicentre of these changes, and it is CMSPI’s mission to revolutionize payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies. CMSPI is at the forefront of transforming the payments industry, and as a Resource Coordinator, you'll be a vital part of this dynamic journey.

The Resource Coordinator will play a critical role, working closely with the PMO team to oversee resource allocation and optimise resource utilisation across projects and departments. You will be instrumental in ensuring the efficient delivery of projects and achieving organisational goals. The ideal candidate possesses a strategic mindset, organisational skills and excellent communication abilities.

The key focus areas include:

  • Collaborate with engagement managers, departmental leaders, and stakeholders within our global Consulting team to grasp resource requirements and project timelines.
  • Create efficient resource allocation plans by analysing project demands, resource availability, and potential constraints.
  • Partner closely with the Director of People Performance to align resource allocation and acquisition with project needs and organisational objectives, aiding in the crafting and execution of resource planning strategies and forecasts.
  • Enhance resource utilisation by equipping the Director of People Performance with essential information to navigate resource-related conflicts, engage in resource-sharing negotiations, and balance competing priorities.
  • Ensure accurate maintenance of resource records and documentation, such as resource schedules, utilisation reports, and allocation decisions.
  • Track resource utilisation trends and make proactive adjustments and recommendations to guarantee optimal resource allocation.
  • Spot areas for improvement by regularly assessing resource performance, productivity, and capacity.
  • Collaborate with the Director of People Performance to work alongside our People and recruitment teams, providing guidance and support to project teams regarding staffing, skill needs, and resource acquisition.
  • Stay abreast of industry trends, best practices, and cutting-edge technologies in resource management, applying relevant insights to enhance organizational processes.

Requirements

You are a great match if:

  • Bachelor’s degree in business, engineering, project management or a related field.
  • Excellent analytical and problem-solving skills.
  • A curious mindset and a willingness to learn new skills.
  • Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the business.
  • Strong organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
  • A detail-oriented mindset to maintain accurate resource records and documentation.
  • Ability to work well under pressure and adapt to changing priorities and deadlines.
  • Previous experience using project management software or resourcing systems would be desirable but not essential.
  • A strategic perspective, with the ability to think proactively.

Benefits

What we offer...

  • Comprehensive, payments industry training by in-house and industry experts.
  • Excellent performance-based earning opportunity, including OKR-driven bonuses.
  • Future opportunity for equity, rewarded to high performers.
  • Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
  • Quarterly values award for all employees – with a financial prize
  • Regular companywide socials and team building events
  • Monthly Reimbursement of commuting costs
  • 22 vacation days + U.K. public holidays and discretionary office closure during Christmas
  • Competitive Pension plan, Vitality healthcare cover (after 6-months) and Cycle to work scheme.

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