Receptionist / Care Navigator

1 month ago

Epping, United Kingdom The Limes Medical Centre Full time
About the Role The Limes Medical Centre has an exciting opportunity for a receptionist to work within our front of house team. We have two part time vacancies available, with the hours below: Role 1: Monday 13:00-17:30 Tuesday 08:00-13:00 Wednesday 13:00-18:30 Thursday 08:30-13:00 Friday 13:30-18:30 Role 2: Tuesday 14:00-18:30 Thursday 13:00-17:3 Friday 08:00-13:00 There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, ensure that appointment bookings are well- managed, provide a safe and high- quality service and assist with keeping health records accurate and up-to-date. The main responsibilities of the roles include: Greeting and directing all patients. Making appointments and giving out appointment cards, where required. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Dealing with requests for information, and managing problems and complaints. Advising patients of practice procedures. Registering new patients. Supporting our 'on duty team'. Answering the telephone, promptly. Further training will be available to further your skills to support your professional development. About the Candidate We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes: Excellent communication skills, with a clear and polite telephone manner. Ability to work in a polite, confidential and discreet manner, respecting patients at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Confidence to work as part of a team and ability to "think on your feet". Strong IT and administration skills. Previous medical or healthcare receptionist experience is desirable. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. About Us The Limes Medical Centre is a friendly and supportive practice to approximately 20,000 patients across 4 sites in Epping, Theydon Bois, North Weald and Waltham Abbey respectively. We are a training practice and play an active role in our local PCN. We offer the following benefits: The NHS Pension Scheme which is a defined benefits scheme Health service discounts Annual Leave: minimum 28 days (not including bank holidays) - pro rata for part-time and enhancements for long service Enhanced maternity terms Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


  • Receptionist / Care Navigator

    3 months ago

    Epping, United Kingdom Primary Care Careers Full time

    **About the Role**: The Limes Medical Centre has an exciting opportunity for a receptionist to join our team on a** **full - time basis for 37.5 hours across 4 days. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right...

  • Receptionist / Care Navigator

    6 days ago

    Epping, United Kingdom Primary Care Careers Full time

    Job summary The Limes Medical Centre has an exciting opportunity for a receptionist to work within our front of house team. We have two part time vacancies available, with the hours below: Role 1: Monday 13:00-17:30 Tuesday 08:00-13:00 Wednesday 13:00-18:30 Thursday 08:30-13:00 Friday 13:30-18:30 Role 2: Tuesday 14:00-18:30 Thursday...

  • Receptionist / Patient Access Coordinator

    3 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients,...

  • Receptionist / Patient Access Coordinator

    5 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients,...

  • Front Desk Administrator

    3 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients in a...

  • Front Desk Administrator

    5 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients in a...

  • Medical Office Coordinator

    3 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients in a...

  • Medical Office Coordinator

    5 days ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    About the RolePrimary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.Key ResponsibilitiesGreet and direct patients in a...

  • Receptionist/administration

    2 months ago

    Epping, United Kingdom Foskett Marr Gadsby & Head LLP Full time

    **CONTEXT** To be the first point of contact for our firm. Our Receptionist duties include managing a busy Reception at our head office in Epping and offering reception support across the firm. Coordinating front-desk activities, including distributing correspondence, taking, receiving and redirecting phone calls through the busy switchboard. Welcoming and...

  • Healthcare Administrative Assistant

    3 days ago

    Epping, Essex, United Kingdom The Limes Medical Centre Full time

    About the RoleThe Limes Medical Centre is seeking a highly organized and customer-focused Front Desk Coordinator to join our front-of-house team. We have two part-time vacancies available, with varying schedules to ensure our patients receive exceptional service.Key Responsibilities:Greet and direct patients in a professional and courteous manner.Manage...

  • Healthcare Administrative Assistant

    4 days ago

    Epping, Essex, United Kingdom The Limes Medical Centre Full time

    About the RoleThe Limes Medical Centre is seeking a highly organized and customer-focused Front Desk Coordinator to join our front-of-house team. We have two part-time vacancies available, with varying schedules to ensure our patients receive exceptional service.Key Responsibilities:Greet and direct patients in a professional and courteous manner.Manage...

  • Clinical Navigator

    4 months ago

    Epping, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Receive, welcome and advise patients. Signpost/direct patients appropriately to relevant clinical staff/services Book and attend patients onto Systmone Send, receive and action messages via clinical system. Answer telephone enquiries from patients, staff and other external agencies. Receive and action or forward incoming/outgoing mail. Assist medical staff...

  • PCN Care Co-ordinator

    1 month ago

    Epping, United Kingdom Primary Care Careers Full time

    Job summary Epping Forest North Primary Care Network (PCN) has a new and exciting role as a care coordinator, on a full time basis for hours per week, working across the area supporting local GP practices. It is an ideal role for emerging local talent in health and social care as it will involve interacting with a vulnerable patient cohort and...

  • Healthcare Coordination Specialist

    3 weeks ago

    Epping, Essex, United Kingdom Primary Care Careers Full time

    Position Overview Primary Care Careers is excited to announce a new opportunity for a Healthcare Coordination Specialist. This full-time position involves working collaboratively across various local healthcare practices to support a diverse patient population. This role is perfect for individuals looking to advance their careers in health and social care,...

  • Youth Justice Service Specialist, West Essex

    3 weeks ago

    Epping, Essex, United Kingdom Essex County Council Full time

    Position OverviewThe Youth Justice Service Practitioner role is integral to the mission of Essex County Council, focusing on the rehabilitation and support of young individuals involved in the justice system.Employment Type: Permanent, Full TimeSalary: £36,101 to £48,622 per annumLocation: EppingWorking Style: Community-basedKey ResponsibilitiesAs a Youth...