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Commercial Support Manager

2 months ago

Slough, United Kingdom Crimson Hotels Full time
Here at Crimson Hotels, we know our team members are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. We also offer a host of exceptional team member benefits too. We’re searching for an experienced, hands-on, and detail-oriented Commercial Support Manager to join our dynamic team. You’ll be proactive, analytical, and have a natural flair for delivering exceptional administrative and analytical support to our commercial team. This role can be worked either from one of our London-based properties or Holiday Inn Express Heathrow Terminal 5. The Role: As a Commercial Support Manager, you’ll be responsible for delivering administrative and analytical support to the commercial team. You’ll be involved in producing various commercial reports, supporting the revenue management team, and liaising with the marketing team to ensure all collateral is fit for purpose. Your key responsibilities will include:
  • Populating and responding to RFPs on behalf of the sales team.
  • Producing daily, weekly, and monthly commercial reports.
  • Supporting the revenue management team with updating weekly forecast files.
  • Preparing annual forecast/budget files for the revenue team.
  • Ensuring all accepted RFPs have the correct SRP/Rate codes built in each property management system.
  • Managing the creation and updating of a comprehensive balanced scorecard for each member of the sales team.
  • Liaising with marketing on the production of all collateral required by the sales team.
  • Booking spaces for sales team to attend and exhibit at approved exhibitions and events.
  • Supporting with PO creation as required.
The Person: As well as having previous proven administration experience, you’ll have strong communication skills, both written and verbal, and be flexible and adaptable to change. You’ll have a keen attention to detail, strong problem-solving and analytical skills, and a can-do attitude. Essential:
  • Previous proven administration experience.
  • Strong communication skills, both written and verbal.
  • Flexible and adaptable to change.
  • Attention to detail.
  • Strong problem-solving and analytical skills.
  • Can-do attitude.
Desired:
  • Branded hotel experience.
Benefits:
  • GoHilton/ IHG – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton or IHG Family.
  • Private Healthcare Plan – financial assistance towards the cost of healthcare.
  • Learning and development opportunities – from our in-house training courses and programmes to over 1,000 training courses available on our ‘Training University’.
  • Opportunities for promotion and transfer  - across departments, Hilton Family group on a national and international level.
  • Recommend a Friend incentive – bring your friends on board and receive a bonus after they’ve been with us for 6 months.
  • Hero Of The Month recognition programme - to recognise and celebrate your achievements.
  • Free-of-charge freshly cooked meals - to enjoy on duty.
  • Free-of-charge dry-cleaning - for your uniform (Property Specific)
  • Lots of team member social events and wellbeing events.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.