Pathway Co-ordinator

4 weeks ago

Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join our team in a Pathway Co-Ordinator role on a permanent basis.

We have 2 full time vacancies within our outpatient teams.

Monday to Friday, hours per day between 08:00 - 17:00.

Post 1: Urology Outpatients (start date 01 July 2024)Post 2: Gynaecology Outpatients (start date as soon as possible)You must have read the contents of the Job Description and feel confident that you are able to fulfil the should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

Main duties of the job

Anyone wishing to apply for this post must first ensure:

You must already have a full understanding and knowledge of how to book and cancel appointments in Lorenzo. Have an awareness of work lists in both Lorenzo and E-Referral system. Be a competent user of Lorenzo. You must have an understanding of RTT and able to demonstrate this at interview, as well as successfully having completed the on-line RTT training. You must have demonstrable experience in a Band 2 administrative role (preferably patient facing). To provide an efficient waiting list service to the consultants and their team in respect of NHS work, working flexibly with or alongside waiting list staff, consultants and other teams as required. You must have a desire to support the Band 4 Team Leader with the day to day responsibilities of managing the team within which you will work; including training and mentoring of staff, carrying out appraisals, conducting return to work interviews and attending relevant meetings. During periods of absence, you must be prepared to deputise for your Team Leader, support will be provided where required.

Closing date of applications: 28 May 2024

Interview date: 11 June 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Knowledge

Essential

Educated to O'level/GCSE or eqivalent Advanced level of IT to include Microsoft Word and Excel A good understanding of the 18 week RTT process

Desirable

Knowledge of the Patient Access Policy and its contents

Experience

Essential

Experience of working in a Customer/Patient Care environment Demonstrable experience in an administrative role to include using multiple applications of the Lorenzo system

Desirable

Experience of working in a Supervisory or Mentoring role

Communication

Essential

Ability to communicate effectively - Including written,face to face and telephone Ability to communicate using judgment,persuasive negotiation and tact where necessary Must be an effective team player

Desirable

Ability to ensure that accurate and effective communication is maintained within the team

Skills

Essential

Proven accuracy and organisational skills Ability to manage and prioritise own workload and work independently Ability to work to deadlines

Desirable

Ability to plan and delegate within the team to manage day to day workload

Physical

Essential

Extensive use of PC and other office equipment Ability to lift and transport patient notes

Requirement

Essential

Must always have a flexible approach to area of work and duties

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