Service Administrator

4 days ago

Cornwall, United Kingdom With You Full time

Job Description

Our team in Truro, Cornwall are seeking an experienced Administrator to provide a comprehensive and efficient administrative and support function to the wider team. Do you pride yourself on great organisation skills, with an eye for detail and a methodical ‘can do’ attitude? If yes, then we would love to hear from you. 

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the Criminal Justice Liaison Team alongside in-house services which include prescribing and clinical, outreach, hospital and adult community and a residential rehabilitation facility.

As a member of our team you will be supporting people who access the service for help with their drug or alcohol use. These exciting roles will also continue to allow us to improve the work we have already developed around supporting clients within the criminal justice system.

With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.

Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great

As a Service Administrator, you will have excellent communication skills (both written and verbal), a methodical approach, and great attention to detail. You will work collaboratively as part of the criminal justice team.

Your role will be pivotal to the smooth-running of our criminal justice service. As a Service Administrator, you will provide admin support to a busy team covering courts, prisons and custody suites. You will work in a fast-paced environment where accuracy and attention to detail are essential.

You will ensure that client records are accurately maintained, and information remains confidential at all times. Working within a multidisciplinary team, you will build and maintain effective relationships with internal and external stakeholders, ensuring continuity of service.


Required Skills

The ideal candidate will:

Have the ability to work as part of a multidisciplinary team Have the ability to build effective relationships with a range of internal and external stakeholders Be organised, with excellent planning and time management skills Have the ability to manage competing/conflicting demands, under own initiative, managing own workload Have good analytical skills and eye for detail, with a methodical ‘can do’ approach Be resilient; with the ability to prioritise and work under pressure Possess good communication skills (written and oral) Possess excellent IT skills Have minute taking skills Be able to visit other With You locations from time to time

Diversity Statement 

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.


Desirable Skills

If you have worked in a charitable organisation before and/or have knowledge or experience or the criminal justice system, that would be an advantage but not essential to this Service Administrator role.


About The Company

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

#IND LP


Benefits

Competitive salary 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You’s pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

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