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Lettings Administrator
4 months ago
Lettings Administrator
Come and join our One Great Team here at Haven as a Lettings Administrator
As part of our Holiday Home Revenue Team, you will…
The LettingsAdministrator supports the Head of Holiday Home Revenue with the consistentdelivery of our Letting Owner promises. They will support the delivery of 4 keyareas – availability requirements and grid management, new owner awareness andsign up of our Letting Service, delivering consistently on the owner promiseswithin Letting and ensuring our Letting Service is consistent throughcompliance and commitment of Company processes.
-Effectively and consistently deliver the Letting Owner Touch Points
- Confidently deals with Letting Owners concerns with the ability to resolveproblems, show empathy and understanding.
- Maintain an effective and informative relationship with the park ExperienceTeam, who will need updating on sales and/or service KPIs
- Seeks out and acts upon regular Owner feedback to build understanding andrespond to Lettings Owner needs.
- Influence the GM and other HOD’s to put in place action plans to address shortfallsor opportunities in Owner experience relating to Lettings
- Complete relevant administrative tasks including, , safety compliance checksand legislative compliance checks.
What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)
Pay Rates: Competitive+ Benefits
Experience and Qualifications
You may already be an administrator which is great All we arelooking for is…
• Must be highlycompetent (and confident) in computer and IT systems.
• Evidence of previous administrative roles within a sales and letting environment would be an advantage.
• Able to present information confidently at all levels.
Who are we?
We’re part of an award-winning Bourne Leisure family,which includes Haven & Warner Hotels. We have 9,000 fantastic team membersand 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by ourexceptional people and teams. At Haven, we take pride in our Breath of FreshAir culture, which focuses on valuing and supporting every team member. Weprioritise openness and transparency in our interactions allowing our teammembers to be their authentic selvesWe aim to offer flexibility where we can, our LettingsAdministrator working hours are usually 45 hours per week over 5 days and couldinclude evenings and weekends.
We would love to hear from you
