Customer Service Agent-Liverpool John Lennon Airport

4 weeks ago

Liverpool, United Kingdom Swissport Full time

Overview

£11.64 per hour

Ready for take off? Join Swissport for a career in aviation . 

This is a permanent 30 hour per week role

Swissport will work to develop your new skills and experiences required for the role, once attained and on completion of probation, you will receive a further 1.5% increase to your basic pay

Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us

As a Swissport Customer Service Agents , you will play a vital role in our airport operation and will be responsible for ensuring a positive experience for all passengers between the terminal and the aircraft. 

We are great team players working collaboratively with others whilst being focussed on safety as our top priority and working to meet our airline client schedules. In an ever-changing environment our team delivers safe and efficient services on behalf of the many airlines that choose Swissport to provide their on-the-ground services.

The airport is a fast-paced and safety focussed team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes weekends and nights. 

Responsibilities

What would make you stand out for this role?

You're focussed on delivering exceptional and safe service You have strong personal skills and can be an effective team player You're committed to learning and personal growth You're self-confident and can stay calm under pressure You have excellent presentation and grooming You're organised and can manage your time well You’re physically capable of handling passenger baggage and manoeuvring wheelchairs as required You're a fluent English speaker You have basic - intermediate computer skills.

Why you will love working for Swissport:

Swissport is the world's leading provider of ground and air cargo services active across the globe Our roles are permanent part-time, with full training provided Being part of a great team Industry benefits and much more

Why you will love working for Swissport:

Swissport is the world's leading provider of ground and air cargo services active across the globe. Our roles are permanent on either a full or part-time basis. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. From day one you’ll receive free access to an Employee Assistance Program. You'll benefit from free car parking, uniform and PPE. We offer an industry leading induction and training programme. You’ll have access to on-going learning and development opportunities. A skills-based grading structure, which offers career development and progression. Being part of a great team. Airport specific retail discounts. and much more

Looking for an exciting new challenge?

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