Directorate Lead Nurse

1 month ago

Worthing, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

Job overview

To ensure that the Portering and Waste services team carry out their portering duties following departmental and Trust policies. Duties include supervision of teams and to manage annual leave and sickness. To communicate with all users of the services on a regular basis to ensure the service specifications are being delivered to agreed standards.

Main duties of the job

Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.

· Provide effective communication and support to the operation of the department

· To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.

· To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.

· Guide and direct visitors and deal with telephone calls in a helpful and friendly manner

· To investigate and resolve complaints speedily and effectively, keeping a positive image of the department

· Provide advice and support to the portering team.

· Communicate daily with all users

· Understand and adhere to procedures for dealing with complaints 

Attend daily briefing meeting with the Assistant Waste and Portering Manager, and liaise with other Supervisors. 

· Respond to the emergency Bleep for fire, medical emergency, major obstetric haemorrhage, deploying staff appropriately.

· Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.

Ability to transfer patients across site .

· Ability to transfer waste from source to point of storage.

· Assess manual handling / risk prior to movement

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. 

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex. 

Detailed job description and main responsibilities

Please find attached both the Job Description and the Person Specification for this role.

The Job Description provides an overview of the key responsibilities and duties expected for the position, outlining what the role entails on a day-to-day basis. The Person Specification details the qualifications, skills, and personal attributes required to be successful in the role

Person specification

Qualifications and Experience

Essential criteria

Level NVQ 3 in a management discipline or equivalent experience Evidence of continual professional development Experience of Supervising a multi-disciplined work force.

Desirable criteria

IOSH Experience in the role of a General Porter `

Skills

Essential criteria

Strong communication skills, including the ability to handle difficult situations effectively Understanding of Health & Safety and Environmental Regulations in general terms relating to visitors and staff Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess positions in terms of maintaining storage areas Able to carry out full range of physical requirements of the role / Manual handling/ transportation competencies Awareness of manual handling techniques Evidence of having undertaken own development to improve understanding of equalities issues

Equality, Diversity and Inclusion

Essential criteria

Evidence of having championed diversity in previous roles (as appropriate to role).

Important information for applicants

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. 

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker.

Closing adverts early: Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified.

UHSussex reserves the right to close the role early if we receive a high volume of applications

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