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Area Contract Manager

4 months ago

SouthendonSea, United Kingdom CBW Staffing Solutions Full time
Area Contract Manager – Commercial Maintenance – Central London / City - 70k plus package 

Would you like to work for one of the market leaders in the commercial maintenance world? 

Are you ambitious and do you have experience of managing multi-site contracts?

If so please read on...

One of the best names in the commercial building maintenance industry is looking to recruit an Area Contract manager to look after five key commercial contracts in and around Central London and the City.  

They are looking for an Area Contract Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team.

The role will also be reporting directly to the area general operations manager and time will be spent based on each of the locations with the option to work from their City based head office when needed. The main place of work is a critical building located close to Liverpool Street station with the other four contracts all within short tube rides away.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
  • Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.

  • Be responsible for any technical issues or discrepancies across the contracts.

  • Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.

  • Ensure contractually agreed KPIs / SLAs are met.

  • Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.

  • Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.

  • Provide leadership and management to the site team as necessary.
The benefits are as follows:
  • Salary up to 70k based on experience.

  • Travel card. 

  • 25 days holiday.

  • Healthcare.
Applicants for this role must be able to meet the following criteria:
  • Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.

  • Proven background in hard services maintenance.

  • Proven experience and involvement in managing multi site businesses.

  • A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.

  • Must be a team player committed to working in a quality and professional environment.

  • Strong people management skills.

  • Excellent written and verbal communication skills.