Helpdesk Operator

2 months ago

Longcross, United Kingdom CBW Staffing Solutions Full time
Temporary Helpdesk Operator - FM Service Provider - Longcross, Chertsey - £14.00 per hour 

Are you an experienced Helpdesk Operator looking for a new challenge?

Are you immediately available and looking for temporary work?  
If so please read on...

Exciting opportunity for an experienced Helpdesk Operator to work for an established Facilities company on a unique site based in Longcross. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service.   The successful candidate will have a proven track record of working within Facilities Management and can start immediately on the 9th July. Your main duties will consist of  helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.

Hours/details:
  • Monday to Friday
  • 9:00am to 17:00pm 
  • Contract type - 2 weeks 
  • Immediate start on the 5th August
Important – Must have previous experience working in the role above and be able to start immediately.

Responsibilities & Duties:
  • Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
  • Check and maintain FM Helpdesk Inbox
  • Schedule reactive and help desk call outs.
  • Open and close jobs
  • To review jobs received during the working day and allocate accordingly to Engineers.
  • Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
  • Support the Office & Contract Managers in the administration & delivery of departmental objectives
  • Attending to queries should they arise
  • General administration support
  • Chasing and liaison daily
  • Raising Corrective maintenance tasks following on from PPM completed tasks
  • Organisation of day-to-day work to ensure that all key tasks are fulfilled 
Requirements:
  • Help Desk Experience
  • Experience in FM
  • General Administration
  • CAFM knowledge
Please send your CV to Brooke at CBW Staffing Solutions for more information

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