Sr Accounts Receivable Representative

4 months ago


Paisley, United Kingdom Thermo Fisher Scientific Full time
: Perform checks and evaluate credit limits on new and existing customer accounts within the designated portfolio in line with company policy. Carry out necessary procedures to place accounts on hold assigned accounts, and closely monitor them to ensure timely release of orders upon receipt of payment or appropriate evidence. Liaise with other departments and communicate credit hold or block decisions to all relevant parties. Update core systems manually to accurately reflect credit limits, hold status, etc. Proactively contact customers, primarily by telephone, to ensure invoice processing and timely payments have been scheduled. Plan and prioritise customer calls regularly to maximise collections on the largest open invoices. Review customer accounts on a regular basis and make recommendations to the Team Leader to resolve complex accounts. Engage with Sales, Customer Services and Team Leader to resolve problem accounts and determine when accounts should be placed on hold. Log, review and monitor customer complaints by liaising with the relevant functions to ensure prompt resolution. Allocate credits in consultation with Cash allocation team, Customer Services and customers. Consistently meet assigned targets and fulfil Service Level Agreements (SLAs). Ensure collection software is updated at all times with regards to actions taken, follow-ups needed, dispute reporting and most recent customer contact details. Ensure the performance of all tasks is carried out in accordance with company policies, internal controls and Sarbanes-Oxley requirements. Additional tasks may include: Assist the cash application team where required (remittance request etc.). Assist with the company’s e-invoicing process, if relevant. Train and mentor new employees joining the Order-to-Cash (OtC) Department. Other additional duties or tasks may be assigned periodically by the Line Manager.

Skills & Qualifications Required:

This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues, provide updates and lead successful customer negotiations.

Skills:

Proven attention to detail and accuracy. Demonstrated proficiency in collaborating effectively with a wide range of people to achieve common goals. Ability to work independently in order to resolve complex issues and perform first level escalations. Comfortable in a fast-paced environment. Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously. Problem-solving and analytical ability. Willingness to train and mentor newcomers.

Qualifications and experience:

Fluency in English and French University or College degree / degree in accounting or finance is an advantage Proficiency in Microsoft Office software is required (Outlook, Excel, etc.). Previous experience in troubleshooting and resolving transactional issues and interacting effectively with both colleagues and customers Previous 1+ year of experience operating in a fast-paced accounts receivable or customer service function is desirable.

At Thermo Fisher Scientific, each one of our 140,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.



  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Job Title**: Sr Accounts Payable Representative**: **Reports to**: Eglė Sitkevičiūtė **Group / Division**: LSG*** **Department**:FSG **Career Band**: 3 **Job Track**:Specialist **Position Location**:Vilnius, Lithuania or Paisley, UK **Position purpose**: Sr Accounts Payable Representative in the Financial systems group will be responsible for...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description Job Description Business Job Title: Senior Credit & Collections Representative Career Band: 03 Career Track: Associate Position Location: Budapest, Hungary Number of Direct Reports: 0  When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Description Business Job Title: Senior Credit & Collections RepresentativeCareer Band: 03Career Track: AssociatePosition Location: Budapest, HungaryNumber of Direct Reports: 0    When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Description Business Job Title: Senior Credit & Collections RepresentativeCareer Band: 03Career Track: AssociatePosition Location: Paisley, UKNumber of Direct Reports: 0    When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking a highly skilled Accounts Receivable Representative to join our team. As an Accounts Receivable Representative, you will be responsible for managing customer accounts, ensuring timely payments, and resolving any issues that may arise.Key ResponsibilitiesManage customer accounts, including evaluating credit...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    : Perform checks and evaluate credit limits on new and existing customer accounts within the designated portfolio in line with company policy. Carry out necessary procedures to place accounts on hold assigned accounts, and closely monitor them to ensure timely release of orders upon receipt of payment or appropriate evidence. Liaise with other...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Work Schedule** Other **Environmental Conditions** Office When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Job Title: Credit & Collections Representative** Reports To: Finance Accounts Receivable Team Leader Group/Division: Life Sciences Solutions/ Specialty Diagnostics Group Career Band: 02 Job Track: Associate Location: Paisley No. of Direct Reports: 0 - Accountable for the collection of debt on allocated portfolio of customers - Responsible for the...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Job Title: Credit & Collections Representative** Reports To: Finance Accounts Receivable Team Leader Group/Division: Life Sciences Solutions/ Specialty Diagnostics Group Career Band: 02 Job Track: Associate Location: Paisley No. of Direct Reports: 0 **Position Summary**: - Accountable for the collection of debt on allocated portfolio of customers -...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhen you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Business Job Title**:Credit & Collections Representative** Job Profile Title: (Internal title) **Accounts Receivable Assistant** Direct Report To: Jo McWilliams Group/ Division: Life Sciences Solutions We are currently recruiting an experienced credit controller to join our shared service center, looking after a UK portfolio of customers. - Accountable...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Business Job Title**:Credit & Collections Representative** Job Profile Title: (Internal title) **Accounts Receivable Assistant** Direct Report To: Jo McWilliams Group/ Division: Life Sciences Solutions We are currently recruiting an experienced credit controller to join our shared service center, looking after a UK portfolio of customers. **Position...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    We are looking for a colleague to join us as a key player in our dedicated team, within the Global Business Services Accounts Payable Team based in Paisley. This role would suit someone with either some accounting knowledge or some Accounts Payable experience, who is keen and willing to learn in a global Shared Services environment. Working as part of a...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Position Summary**: We are looking for a colleague to join us as a key player in our dedicated team, within the Global Business Services Accounts Payable Team based in Paisley. This role would suit someone with either some accounting knowledge or some Accounts Payable experience, who is keen and willing to learn in a global Shared Services...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounts Receivable Representative to join our team at Thermo Fisher Scientific. As a key member of our Order-to-Cash Department, you will be responsible for managing customer accounts, processing payments, and resolving any issues that may arise.Key ResponsibilitiesManage customer accounts,...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounts Receivable Representative to join our team at Thermo Fisher Scientific. As a key member of our Order-to-Cash Department, you will be responsible for managing customer accounts, processing payments, and resolving any issues that may arise.Key ResponsibilitiesManage customer accounts,...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounts Receivable Representative to join our team at Thermo Fisher Scientific. As a key member of our Order-to-Cash Department, you will be responsible for managing customer accounts, processing payments, and resolving any issues that may arise.Key ResponsibilitiesManage customer accounts,...


  • Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounts Receivable Representative to join our team at Thermo Fisher Scientific. As a key member of our Order-to-Cash Department, you will be responsible for managing customer accounts, processing payments, and resolving any issues that may arise.Key ResponsibilitiesManage customer accounts,...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Position Summary**: **Key Responsibilities**: - Perform and evaluate credit checks on new customer accounts according to company policy - Check and maintain credit limits in place for all accounts within the designated countries and company policy within Sarbanes-Oxley requirements - Proactively contact customers, primarily by telephone, regarding...