Accounts Receivable Specialist
3 weeks ago
Thermo Fisher Scientific is seeking an experienced Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing customer credit limits, performing checks on new and existing accounts, and ensuring timely payment of invoices.
About the RoleThis is a dynamic position that requires strong communication skills, attention to detail, and ability to work independently in a fast-paced environment. You will interact with various levels of internal and external customers, provide updates, and lead successful customer negotiations.
Key Responsibilities- Manage customer credit limits, perform checks on new and existing accounts, and ensure timely payment of invoices.
- Liaise with other departments, communicate credit hold or block decisions to all relevant parties, and update core systems manually.
- Proactively contact customers to ensure invoice processing and timely payments have been scheduled, plan and prioritise customer calls regularly to maximise collections on the largest open invoices.
- Review customer accounts on a regular basis, make recommendations to the Team Leader to resolve complex accounts, and engage with Sales, Customer Services, and Team Leader to resolve problem accounts.
- Log, review, and monitor customer complaints by liaising with the relevant functions to ensure prompt resolution.
- Familiarity with Microsoft Office software, proficiency in collaborating effectively with a wide range of people, and ability to work independently to resolve complex issues.
- Fluent in English, previous experience in troubleshooting and resolving transactional issues, and interacting effectively with both colleagues and customers.
- Prior experience in a fast-paced accounts receivable or customer service function, knowledge of Oracle E1, SAP, CForia, or similar software applications, and willingness to train and mentor newcomers.
We offer a competitive salary of $60,000 per annum, plus additional benefits including health insurance, retirement plan, and paid time off.
LocationThis role is based in our Thermo Fisher Scientific headquarters, located in [location].
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