Manager (All Levels) - Baldock, Hertfordshire

3 months ago

Baldock, United Kingdom German Doner Kebab Full time

Manager (All Levels) - Baldock, Hertfordshire

Reports to Franchisee 

Position Summary 

You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly roster without sacrificing the guest experience. It is your responsibility to keep your people driven and create a cheerful professional working environment that will keep our guests wanting to return to German Doner Kebab 

Duties and responsibilities 

Leads Operations Excellence: 

  • Oversees and manages all areas of German Doner Kebab Restaurant 
  • Ensures guest service exceeds company standards and strong guest satisfaction is maintained 
  • Responds efficiently to guest complaints and takes appropriate action to solve the problem 
  • Enforces and ensures the best quality of products possible is served 
  • Organise and supervise shifts to ensure both team and guest satisfaction 
  • Trains and develops team through strong, well organised training and ongoing operational feedback 
  • Appraises teams’ performance and provides formal feedback to keep them upbeat and productive 
  • Estimate consumption, forecast requirements and maintain stock inventory to ensure product availability and minimum product wastage  
  • Monitors and ensures compliance with food safety and health & safety rules and regulations 
  • Control costs and minimises waste to ensure maximum profitability of the restaurant 
  • Successfully promote and publicize the GDK brand 
  • Nurture a positive working environment and leads by example 
  • Monitor all restaurant operations and initiate corrective actions 
  • To be duty manager on rotation basis (role shared with supervisors) 
  • Lead all financial areas including sales growth, cost management, and profit growth 
  • Takes responsibility for the business performance of the Restaurant 
  • Analysing and planning restaurant sales levels and profitability 
  • Organising marketing activities, such as promotional events and discount schemes 
  • Preparing reports at the end of the shift / week, including team control, food control and sales 
  • Creating and executing plans for sales, restaurant profit and staff development 
  • Setting budgets and / or agreeing them with the franchisee 
  • Coordinating the entire operation of the restaurant during scheduled shifts  
  • Managing team welfare and providing them with regular feedback 
  • Ensuring that all employees adhere to the company uniform standards 
  • Meeting and greeting guest and organising table reservations 
  • Organising and supervising the shifts of kitchen, dining and counter team 
  • Maintaining high standards of quality control, hygiene, and health and safety 
  • Checking stock levels and ordering supplies and ordering correct amount of supplies 
  • Preparing cash drawers and providing petty cash as required 
  • Helping in any area of the restaurant when circumstances dictate 
  • To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment 
  • At the end of each shift complete all necessary daily reports 
  • Attend any training or meetings as and when required by German Doner Kebab or the Franchisee 
  • To perform any other duties as designated by Operations Manager due to business demands 
  • To take responsibility for and ensure the security of a German Doner Kebab Restaurant 
  • Working with supervisors to coordinate all aspects of stock deliveries. Keep accurate records 
  • To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date 
  • To administer and maintain the German Doner Kebab PMC system 
  • To monitor the stock storage areas, ensuring they are secure, neat and clean at all times 
  • To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved 
  • To monitor with daily ordering so as to ensure that stock levels are maintained and orders are placed in a timely manner 
  • To meet and greet all customers where possible and role model exceptional customer care 
  • To monitor the training of restaurant staff including holding annual performance reviews
  • To lead and comply with maintaining high standards of food quality 
  • To support the supervisors and colleagues at peak times and to undertake any operational duty which might be  reasonably required, to ensure guest expectations are met 
  • Ensure GDK team are always well groomed and smart ready for work 
  • At all times promote and follow legal responsibilities and requirements associated with the business 
  • Maintain a local authority food safety certificate i.e. scores on the doors 5 stars. Check all areas of the restaurant  to ensure compliance with the EHO and fire safety officers 
  • Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance. 

Business Relationships within the restaurant 

  • Team members and Supervisors 
  • Store Management Team 
  • Guest / Uber drivers 
  • GDK personnel 
  • Store Franchisee 

Qualifications 

A qualified candidate for the position of a Restaurant Manager should have outstanding interactive and communication skills 

and also possess the enthusiasm to work with colleague and staff as a team player. In addition to these, the following 

qualities, skills, knowledge, and abilities are most sought: 

  • Proven working experience as a Restaurant Manager 
  • Demonstrated experience in customer service management 
  • Extensive food knowledge 
  • Proficiency in English 
  • Computer literacy and familiarity with restaurant management software 
  • Strong leadership, motivational and people skills
  • Financial management skills 

 

  • Manager (All Levels) - Baldock, Hertfordshire

    4 months ago

    Baldock, United Kingdom German Doner Kebab Full time

    Manager (All Levels) - Baldock, HertfordshireReports to Franchisee Position Summary You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all...

  • Front of House Team Member

    4 months ago

    Baldock, United Kingdom German Doner Kebab Full time

    Front of House Team Member - Baldock, HertfordshireDo you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here! German Doner Kebab is changing the perception of the kebab world.  Kebabs Done Right.  With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With...

  • Front of House Team Member

    4 months ago

    Baldock, United Kingdom German Doner Kebab Full time

    Front of House Team Member - Baldock, HertfordshireDo you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here! German Doner Kebab is changing the perception of the kebab world.  Kebabs Done Right.  With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With...

  • Front of House Team Member

    4 months ago

    Baldock, United Kingdom German Doner Kebab Full time

    Front of House Team Member - Baldock, Hertfordshire Do you have what it takes to work for one of the fastest-growing restaurant brands?  The opportunity is here!  German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector....

  • Back of House Team Member

    4 months ago

    Baldock, United Kingdom German Doner Kebab Full time

    Back of House Team Member - Baldock, Hertfordshire Do you have what it takes to work for one of the fastest-growing restaurant brands?  The opportunity is here!  German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector....

  • Interpreter Translator Required In Baldock Hertfordshire SG

    4 months ago

    Baldock, United Kingdom Language Empire Full time

    Are you looking for an interpreter job in Baldock, Hertfordshire?Do you want flexible hours with competitive rates? We are urgently recruiting for freelance interpreters to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional...

  • Staff Nurse

    2 weeks ago

    Baldock, United Kingdom Amber Mace Full time

    Staff Nurse - Nursing Home - Hertfordshire - £22.50p/h Position: Staff Nurse (RGN/RMN) Location: Baldock, Hertfordshire Shifts: Days & Nights Available Rate: £22.50 per hour Are you a compassionate and dedicated nurse looking for a rewarding role in a supportive and warm environment? Join our team at a stunning nursing home nestled on the outskirts of...

  • Front of House Team Member

    1 week ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Front of House Team Member OpportunityWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Front of House Team Member, you will be the driving force behind delivering exceptional guest experiences, ensuring every guest leaves the restaurant having had a great...

  • Front of House Team Member

    1 week ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Front of House Team Member OpportunityWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Front of House Team Member, you will be the driving force behind delivering exceptional guest experiences, ensuring every guest leaves the restaurant having had a great...

  • Medical Receptionist

    3 months ago

    Baldock, United Kingdom The Baldock Surgery Full time

    Job description We are currently looking to recruit a caring, empathetic, kind, can-do approach, hard-working and motivated Medical Receptionist to join our dedicated front-line team. Our Reception staff are the first people our patients hear on the phone or see at the front desk and we expect our patients to receive the best customer care, so we need to...

  • Staff Nurse

    1 day ago

    Baldock, United Kingdom CV-Library Full time

    Staff Nurse - Nursing Home - Hertfordshire - £22.50p/h Position: Staff Nurse (RGN/RMN) Location: Baldock, Hertfordshire Shifts: Days & Nights Available Rate: £22.50 per hour Are you a compassionate and dedicated nurse looking for a rewarding role in a supportive and warm environment? Join our team at a stunning nursing home nestled on the...

  • Back of House Team Member

    2 weeks ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Back of House Team Member OpportunityWe are seeking a skilled and enthusiastic Back of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Back of House Team Member, you will be responsible for supporting the kitchen team to deliver exceptional food quality and outstanding guest care. You will work closely...

  • Back of House Team Member

    2 weeks ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Back of House Team Member OpportunityWe are seeking a skilled and enthusiastic Back of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Back of House Team Member, you will be responsible for supporting the kitchen team to deliver exceptional food quality and outstanding guest care. You will work closely...

  • Front of House Team Member

    2 weeks ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Front of House Team Member OpportunityWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Front of House Team Member, you will be the driving force behind delivering exceptional guest service and ensuring every guest leaves the restaurant having had a great...

  • Front of House Team Member

    2 weeks ago

    Baldock, Hertfordshire, United Kingdom German Doner Kebab Full time

    Front of House Team Member OpportunityWe are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab in Baldock, Hertfordshire.About the RoleAs a Front of House Team Member, you will be the driving force behind delivering exceptional guest service and ensuring every guest leaves the restaurant having had a great...

  • Staff Nurse

    20 hours ago

    Baldock, United Kingdom Amber Mace Full time

    Staff Nurse - Nursing Home - Hertfordshire - £22.50p/hPosition: Staff Nurse (RGN/RMN)Location: Baldock, HertfordshireShifts: Days & Nights AvailableRate: £22.50 per hourAre you a compassionate and dedicated nurse looking for a rewarding role in a supportive and warm environment? Join our team at a stunning nursing home nestled on the outskirts of Baldock,...

  • Nurse Position in Hertfordshire

    2 days ago

    Baldock, Hertfordshire, United Kingdom Amber Mace Full time

    About Our Nursing Home:Our nursing home in Baldock, Hertfordshire, provides high-quality care in a peaceful setting surrounded by beautiful gardens. We take pride in fostering a homely atmosphere where residents feel safe, comfortable, and valued.What We Offer:Competitive pay rate of £22.50 per hourFlexible shift patterns (days or nights)A supportive team...

  • Nurse Position in Hertfordshire

    2 days ago

    Baldock, Hertfordshire, United Kingdom Amber Mace Full time

    About Our Nursing Home:Our nursing home in Baldock, Hertfordshire, provides high-quality care in a peaceful setting surrounded by beautiful gardens. We take pride in fostering a homely atmosphere where residents feel safe, comfortable, and valued.What We Offer:Competitive pay rate of £22.50 per hourFlexible shift patterns (days or nights)A supportive team...

  • Large Format Printer

    2 weeks ago

    Baldock, United Kingdom Kairos Recruitment Full time

    Job Title: Large Format Printer & Finisher Location: Baldock, Hertfordshire Salary: Up to £35k Depending on experience A well established and leading producer of large format print services is currently looking to recruit an experienced large format printer and finisher to join their production team. You will be responsible for producing high quality...

  • Large Format Printer

    1 day ago

    Baldock, United Kingdom CV-Library Full time

    Job Title: Large Format Printer & Finisher Location: Baldock, Hertfordshire Salary: Up to £35k Depending on experience A well established and leading producer of large format print services is currently looking to recruit an experienced large format printer and finisher to join their production team. You will be responsible for producing high...