Customer Service Advisor

4 days ago

Skelmersdale, United Kingdom Discovery Full time

JOB TITLE: Customer Service Advisor
COMPANY: Flowtech
SALARY: £23,497

LOCATION: Skelmersdale (Warrington, Wigan, Ormskirk, Chorley, St Helens, Liverpool, Bolton)

THE COMPANY: Flowtech is a leading distributor serving the hydraulic, pneumatic, industrial and process sectors. With over 180,000 products, (including many European brands), Flowtech is the largest fluid power distributor in the UK and Ireland. The business also supports their customers with a range of technical & engineering services, custom designs, and assemblies.

Flowtech are looking for an inquisitive and driven individual to join the team in the role of Customer Service Advisor at this very exciting time as Flowtech takes a large step forward in its offering of both product and service line activities.

MAIN PURPOSE OF THE ROLE:
The Role of Customer Service Advisor is at the forefront of the Flowtech Business and will suit candidates with a background within Customer Service B2C roles. We are looking for candidates that have a passion for problem solving and have confidence within a Telephone manner. The Key requirements for this role are a “get stuff done” attitude, with a practical head and ability to use great initiative. The ability to be able to maintain good communication in both team, customer interactions and a natural curiosity.
DUTIES AND RESPONSIBILITES:

  • Answering inbound calls/emails and providing resolutions
  • Sales order processing
  • Resolving pre/post sales enquiries/complaints
  • Liasing with third party courier companies on behalf of the customer
  • Collaboratively work with other departments to provide solutions/answers for customers e.g. Lead times, product alternatives.
  • Promote out digital channels and educate customers on how to use
THE INDIVIDUAL:

Ideally the candidate should possess relevant experience in a similar role/environment or be able to demonstrate an aptitude for the role.

  • Strong Communication and people skills
  • Confident Telephone Manner
  • Self-motivated with good time management and excellent organisational skills
  • Efficient, accurate and timely in all aspects of the daily tasks

This is a fantastic opportunity for someone to develop and grow within a friendly and team oriented UK business.
​​​​​​​

Assessment Process

We work closely with Discovery, our Graduate Recruitment Partner who will follow up the next stages in your application. Our assessment process includes an assessment day which we will host on one of our operational sites.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today via the Discovery Website

We are committed to being an equal opportunities employer.

PLEASE NOTE:

By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you’ll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us.

All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.

  • Customer Service Advisor

    2 weeks ago

    Skelmersdale, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Skelmersdale, Lancashire** **£22,500 to £23,500/annum** - Generous Salary - On site gym - Free parking - Employee discount - Sick Pay - Overtime at time and a half - Subsidised lunch **The role of Customer Service Advisor**: - Maintain and develop product specific knowledge in relation to our clients products, services and...

  • Customer Service Advisor

    1 month ago

    Skelmersdale, United Kingdom Search Consultancy Full time

    We are looking for enthusiastic and friendly people for a **Customer Service Advisor** role based in **Skelmersdale** **As a Customer Service Advisor in Skelmersdale, your key skills should include**: - Excellent communication skills - Call centre experience - Exceptional phone manner - Quick and accurate typing skills - The ability to work in a fast paced...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Search Consultancy Full time

    We are looking for enthusiastic and friendly people for a **Customer Service Advisor** role based in **Skelmersdale** **As a Customer Service Advisor in Skelmersdale, your key skills should include**: - Excellent communication skills - Call centre experience - Exceptional phone manner - Quick and accurate typing skills - The ability to work in a fast paced...

  • Customer Service Advisor

    1 week ago

    Skelmersdale, Lancashire, United Kingdom Page-Hired Full time

    Customer Service Advisor - Skelmersdale, Lancashire£22,500 to £23,500/annum Generous Salary On site gym Free parking Employee discount Sick Pay Overtime at time and a half Subsidised lunchThe role of Customer Service Advisor:Maintain and develop product specific knowledge in relation to our clients products, services and policies. Offer support to...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Brook Street Full time

    Do you enjoy offering exceptional customer service? Are you looking for a new opportunity, to start in the New Year? We are recruiting Customer Service Advisor's for our client based in Skelmersdale, who are growing their business in 2023. Temporary to permanent (after 12 weeks probation) £10.24 per hour Hours: Full time Monday to Friday with working one...

  • Customer Services Advisor

    1 week ago

    Skelmersdale, United Kingdom Colbern Limited Full time

    105392-4071-2458 20.3 Customer Services Advisor Ormskirk or Skelmersdale Contract £11.91 per hour Our client is looking for an experienced Customer Services Advisor. YOU MUST HAVE EXPERIENCE OF WORKING IN A CALL CENTRE CUSTOMER SERVICES ENVIRONMENT To provide an efficient and streamlined service to customers of West Lancashire Borough Council and be the...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale** **Good salary, great team and additional benefits** **Monday to Friday, full time hours, no evening or weekend working** **Customer Service Experts local to Skelmersdale? A rewarding job just for you!** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the...

  • Customer Service Advisor

    2 weeks ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £22,500** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom PHS Group Full time

    **About The Role**: *** **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £21,000** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £21,000** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career...

  • Customer Service Advisor

    2 weeks ago

    Skelmersdale, United Kingdom PHS Group Limited Full time

    About The Role **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £21,000** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is...

  • Customer Service Advisor

    2 weeks ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £22,500** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career...

  • Customer Service Advisor

    2 weeks ago

    Skelmersdale, United Kingdom Trade Distribution Ltd. Full time

    Trade distribution Ltd. are looking for a Customer service advisor for a UK network transport company, to join our team, dealing with our clients base regarding deliveries to their customers, also liasing other epartments and on occassion our drivers, making and reciving calls to both our clients, other departments and drivcers with any issues that have...

  • Customer Service Advisor

    2 months ago

    Skelmersdale, United Kingdom Page Personnel Full time

    Permanent, full time role with great benefits - Great environment, positive culture and progression opportunities **About Our Client**: This company is a large-scale industrial and manufacturing firm. With a notable reputation for producing high-quality products and maintaining excellent customer relationships, they pride themselves on their robust and...

  • Customer Service Advisor

    2 months ago

    Skelmersdale, United Kingdom Page Personnel - UK Full time

    Permanent, full time role with great benefits - Great environment, positive culture and progression opportunities **About Our Client**: This company is a large-scale industrial and manufacturing firm. With a notable reputation for producing high-quality products and maintaining excellent customer relationships, they pride themselves on their robust and...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Trade Distribution Ltd. Full time

    Trade distribution Ltd. are looking for a Customer service advisor for a UK network transport company, to join our team, dealing with our clients base regarding deliveries to their customers, also liasing other epartments and on occassion our drivers, making and reciving calls to both our clients, other departments and drivcers with any issues that have...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Jobwise Full time

    **Your role as a Customer Service Advisor**: Processing orders Dealing with payments and handling sensitive information Advising customers of products and services available Dealing with enquires and complaints to resolution Building rapport with customers General administrative duties **We would love to hear from you if you have the following skills...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Jobwise Full time

    **Your role as a Customer Service Advisor**: Processing orders Dealing with payments and handling sensitive information Advising customers of products and services available Dealing with enquires and complaints to resolution Building rapport with customers General administrative duties **We would love to hear from you if you have the following skills...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Adecco Full time

    I am currently recruiting for a Customer Service Advisor to join a very successful team who are dedicated to providing customers with the best possible journey from start to finish. They are looking for enthusiastic and friendly people as you will be thefirst point of contact for their online customers, helping them to place orders, check delivery timescales...

  • Customer Service Advisor

    3 weeks ago

    Skelmersdale, United Kingdom Flowtech Full time

    **Role**:Customer Service Advisor **Salary**:Starting from £21,400 **Location**:Skelmersdale **Key responsibilities**: - Answering incoming calls and dealing with customer queries - Chasing deliveries with couriers - Liaising with other departments to fulfil customer expectations - Providing customers with accurate information relating to lead times,...