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Admin Team Leader

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Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

Job summary

The CAMHS Enhanced Support and Liaison Team is looking for a highly motivated and organised Admin Team Lead to join the team on a full-time basis.

The role is based at Palmerston Road in Bournemouth overseeing the day-to-day administrative functions across the Pan Dorset CAMHS Enhanced Support and Liaison tem, which provide assessment and care for young people with mental health difficulties both in the acute hospitals and within the community across Dorset. This will require the post holder to be responsible for the line management and supervision of the administration team.

You will be joining a welcoming, professional leadership team where you will receive plenty of peer support, regular supervision, and work within a friendly, supportive environment alongside our administrative team within the PAN Dorset locality.

Main duties of the job

This is a very varied role and would suit someone who enjoys the challenge of working in a busy flexible and adaptable approach with excellent communication skills, multi-tasking abilities, and IT literacy are essential.

An understanding of the NHS and Local Authorities is preferable but not essential.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact

Person Specification

Educational / Qualifications

Essential

Good standard of General Education eg GCSEs RSA Standard 2 Typewriting RSA Standard 2 Word Processing or equivalent

Desirable

Maths and English GCSEs RSA Standard 3 Typewriting RSA Standard 3 Word Processing or equivalent ECDL Shorthand Medical Secretary Certificate

Personal Qualities

Essential

Ability to use own initiative Ability to work to tight deadlines Flexibility Capability to work in a changing environment Understand and demonstrate the reasons for confidentiality Ability to work within a team Confidence Able to use initiative to undertake new programmes/projects

Additional Requirements

Essential

Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Skills / Experience / Knowledge Base

Essential

Good communication skills (written, verbal and telephone manner) Organisational skills, time management, ability to prioritise Experience of staff supervision and management Office experience or work in a similar environment Team working Ability to deal with members of the public in a professional and considerate manner

Desirable

Previous NHS experience Use of Trust and DC Systems-RIO, Mosiac, Business Objects