Information Governance Support Officer

3 weeks ago


Willerby, United Kingdom Humber Teaching NHS Foundation Trust Full time

Job summary

This is an interesting and varied role. The successful applicant would contribute to the Information Governance programme based on the Data Security and Protection Toolkit, undertaking and co-ordinating activities such as risk assessment, audits, and the information asset register to enable compliance with legislation. You will provide information, advice, and guidance on a range of information governance issues.

You would contribute to the review and investigation of information governance incidents as directed and assist in the delivery of Information Governance training and awareness sessions throughout the Trust.

You would be working as part of an established team and will be encouraged and supported to enhance your existing skills and knowledge and develop new ones.

The successful applicant will be able to demonstrate excellent organisational and time management skills, be an effective communicator and work well as part of a team.

Main duties of the job

To direct, support and assist staff, patients, public by telephone, email and in writing using a variety of communication skills, taking direct ownership and responsibility of resolving enquiries at the first point of contact where possible.

The post holder will be responsible for supporting colleagues to complete Data Privacy Impact Assessments (DPIAs) and Information Sharing Agreements (ISA) in relation to Data Sharing Projects

To provide regular IG updates, including work programme progress and improvement plans reports for the Information Governance Group. To also act as a minute taker, schedule meetings and regularly update the work plan for the Information Governance Group.

To support senior staff with updating of the IG policies and procedures. To assist in the collation of the Trust's responses to Freedom of Information Requests.

To support the completion of the data flow mapping programme (Information Asset Register) to ensure that all data flows are provided and reviewed on an annual basis.

To carry out Data Protection audits and report findings to Managers highlighting where improvements can be made.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job description

Job responsibilities

To support the promotion of information governance awareness throughout the Trust by providing training and written procedures that are widely disseminated and made available to all staff. This will include face to face or MS Teams delivery of information governance training at staff induction and mandatory or bespoke training sessions for all levels of staff.

Support management of incidents and complaints relating to IG, including analysing, investigating and upward reporting of events/incidents of actual and potential events and incidents and any recommendations for remedial action.

To provide guidance on information governance issues in relation to data sharing and IG breaches when necessary.

Proactively work with senior and service managers and other stakeholders to ensure that the Trusts information governance processes meet the business requirements of the organisation.

To assist with external audits of the Data Security and Protection toolkit submissions.

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

Degree or Management qualification which incorporates people and systems management Proven relevant experiential learning equivalent to degree level. Evidence of expertise within a specialism

Desirable

In-depth theoretical study of a broad range of techniques / processes relating to the specialist area. A full understanding of relevant policy, legislation drivers and their application to the relevant service area.

Experience

Essential

Understanding of a range of work procedures and practices, requiring expertise within a specialism, underpinned by theoretical knowledge or equivalent experience. Experience of using a range of Microsoft packages including Excel, Word, PowerPoint, MS Teams, MS Forms, Databases and electronic diary

Desirable

Specialist knowledge across a range of work procedures and practices underpinned by theoretical knowledge or relevant practical experience. Evidence of continuing professional development (CPD) relevant to the specialist service area.

Skills and Competencies

Essential

Evidence of effective inter-personal communication skills Able to plan and prioritise effectively

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