Food & Beverage Team Member - Berkhamstead
2 days ago
Summary
The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.
We’re looking for a Food and Beverage Team Member to join us at Ashridge Estate. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.
This location is in a rural area, so please think about how you’d get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: 22.5 hours per week (part time). Working Thursday, Friday and Saturday every week. Shift times will be 9.30 to 5.30 in winter and 8.30 to 4.30 in summer.
Salary: £11.50 per hour.
Duration: Permanent contract.
Interview date: From 2nd July 2024.
What it's like to work here
Reporting to the Food & Beverage Manager, you'll be based at Ashridge Estate (Near Berkhamsted, Hertfordshire, HP4 1LT), a 5000-acre estate with ancient woodlands, the Bridgewater Monument and Pitstone Windmill. As well as the chalk grasslands and wildflowers, Ashridge has a visitor centre, gift shop and the Monument café.
To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.
What you'll be doing
As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.
You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Who we're looking for
No experience is needed, but we’d love to hear from you if you’re:
- Happy to work in a team or on your own initiative.
- A people person, who cares about giving great service.
- Enthusiastic and willing to learn.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
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