Assistant Performance and Operations Manager Cardiology

2 weeks ago

Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Job summary

Support the Performance and Operations Manager for Cardiology and Respiratory with the delivery of day-to-day activity across the inpatient, elective and outpatient pillars with a particular focus on driving activity levels towards the funded capacity position. This role has a pivotal link element into the outpatient department to ensure that clinics are loaded out to a 6 week horizon and that all available appointments are maximised. The successful candidate will also review all pertinent performance reports to monitor and adjust if necessary activity within each sub-specialty within both cardiology and respiratory.

Main duties of the job

The post holder will contribute to the delivery of performance targets through effective communication and liaison with Consultant, medical, nursing and administration staff across the Trust on a day-to-day basis. As part of ensuring the delivery of performance targets, this role involves organising and analysing complex data.

Cardiology and Respiratory are dynamic and busy departments. There is a requirement for a flexible mind and positive approach to problem solving. All Team members are supportive of the overall outputs of the department and you will be joining a friendly, professional area within the Department of Medicine.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Job description

Job responsibilities

Drive activity towards the funded capacity position.

Liaise closely with the Outpatient department to ensure all clinics are loaded and that appointments are filled.

Admin validate the PTL

Admin validate the Overdue Wait List.

Admin Validate clinical pathways on each wait list to ensure that clinical pathways are appropriate and that all activity has either been conducted or is planned.

Ensure clinic rooms have been booked to support proposed clinical activity.

Work closely with the Performance and Operations Manager to maintain operational and tactical effectiveness and efficiency with Cardiology and Respiratory.

Support the ILD Consultant with the delivery of the ILD MDT.

Please see attached JD for further information.

Person Specification

Education, Qualifications and Training

Essential

A level or equivalent training and experience. Evidence of CPD

Desirable

Formal project management qualification Evidence of management development

Experience

Essential

Operational problem solving. Contribution towards service development.

Desirable

Experience of working in an Acute NHS Trust. Knowledge of national key performance indicators. Experience of line managing staff.

Knowledge and Skills

Essential

Good analytical reasoning (verbal and numerical) and sound financial management skills Good communication skills including negotiation and influencing skills Able to manage to deadlines and within resources Able to prioritise own workload, delegate appropriately and manage time effectively Excellent IT skills

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