Account Manager

1 month ago

Oxford, United Kingdom Tamarindo Full time

ACCOUNT MANAGER – JOB DESCRIPTION

Role: Account Manager (PR and marketing)

Reporting to: Account Director/ Director

Location: Oxford Office – Hybrid working (3 days in office – 2 days WFH if desired)

ABOUT US

Tamarindo's mission is to accelerate the global adoption of renewable energy and clean technology through better communications and stronger networks.

We do this by giving industry players, from established leaders to fast-growth pioneers, both voice and stage.

We are specialists, with a global outlook, and a network of contacts that spans the entire sector.  We have outlined what these three elements really mean to us and to our growing client base at www.tamarindo.global

Our aim is to become the long-term communications and marketing partner for current and future renewable energy and clean technology leaders.

Our people are driven by being on the right side of history in the race to decarbonise.  We believe emphatically that supporting the sector with better communications and stronger networks will accelerate this end.

ABOUT THE ROLE

KEY TASKS & RESPONSIBILITIES

Account Management

  • Lead the day-to-day management and delivery of PR and marketing campaigns for your clients, including building campaign planners and managing a pipeline of content
  • Ensure high-quality work is delivered to deadline and that KPIs are met and/or exceeded, by the account team, every month
  • Build strong relationships with clients at all levels to maintain high levels of engagement in PR and marketing activity
  • Become a trusted advisor to your clients by thinking swiftly and creatively to bring new ideas to their media and marketing campaigns, and effectively consulting to help solve their communications challenges.

Content Creation/ Media

  • Produce strong, well-written PR and marketing content for your clients, including press releases, bylines, white papers, industry reports, newsletters, and social media posts
  • Provide honest counsel to clients on media content strategy and PR content approach to drive the best results
  • Oversee all content produced by Graduates/ Account Executives/ Senior Account Executives and Junior Account Managers supporting them through constructive feedback and ensuring the quality of content delivered to the client
  • Secure regular coverage for your clients in national and trade press by developing effective and creative media pitches to journalists and editors, and, by supporting and coaching SAEs and AEs to deliver the same results
  • Provide valuable and effective feedback to clients on media opportunities to ensure they are fully briefed and make the most of their media secured media opportunities
  • Secure high profile speaker slots for clients at influential events, and support clients with PR amplification around conferences and events (both owned and attending).

People Development

  • Effectively manage Senior Account Executive and Account Executive client and internal deliverables in a way that up-skills and empowers the account team
  • Support the on-the-job training and up-skilling of Graduate Account Executives, Account Executives and Senior Account Executives
  • Effectively line manage Senior Account Executives / Account Executives to enable them to learn, develop and deliver great results, ensure engagement levels of the team are high and support individuals to meet their personal development and career progression goals

Business Development

  • Support the growth of Tamarindo through cross-service upselling e.g. (owned media brands) media partnerships, memberships and event sponsorship.
  • Actively identify and flag potential new business accounts you come across to Directors
  • Support the growth of your clients through intelligent upselling e.g. content briefs, extended scope agreements and by flagging larger opportunities to your line manager
  • Listen out and flag any potential client cues to new work stream opportunities
  • When working with 3rd parties through clients, demonstrate Tamarindo's  expertise and quality of delivery

Key Skills & Attributes

  • Very strong written and verbal communication
  • Confident at giving honest, clear, and constructive advice and feedback
  • Proven ability to manage projects to deadline and motivate teams to deliver necessary results
  • Proven ability to forge strong relationships with influential media
  • Strong knowledge of business-to-business PR and communication techniques
  • Excellent attention to detail, strong time management and intelligent prioritisation of account and team tasks
  • Competent line management skills including the ability to deliver constructive feedback and an empathetic response to junior team members
  • Competent stake-holder management skills building relationships with clients and peers
  • Strong IT competency

HOW WE WORK

At Tamarindo we enjoy an open and honest working environment where everyone is required to think on their feet and take a hands-on approach and where everyone can share ideas and contribute meaningfully to campaigns.

We don't just deliver adequate services for our clients but look to go above and beyond to become trusted advisors who make a commercial difference to the businesses we support. As a result, we are renowned for delivering campaigns that create real momentum and tangible results for clients within the international energy, maritime and financial services markets.

At Tamarindo we are driven and guided by our values, and we actively use these to recruit, manage and empower our team.  At Tamarindo, we……

  • · … are DEDICATED to the sector we serve and believe we can help it succeed
  • · … are AMBITIOUS for our clients, our colleagues and ourselves
  • · … BALANCE tenacity and pride in our work with a life beyond the office
  • · …value INTEGRITY above all else, striving to earn and retain the trust of our customers and colleagues
  • · …celebrate ORIGINALITY by first listening to our customers and colleagues, understanding their perspectives, and then thinking for ourselves


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