Land Train Team Leader

5 days ago


Wiltshire, United Kingdom Center Parcs Full time

Land Train Team Leader

Be the difference between guests experiencing a good break and a great break at Center Parcs.

The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village, and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that will exceed guests’ expectations, from the moment they drive into Center Parcs, until the moment they leave.

LAND TRAIN TEAM LEADER | £13.13 per hour 

You will support the Land Train Assistant Manager in delivering a safe and effective land train service. You’ll be responsible for reporting any issues to external contractors and deputise in the absence of the Land Train Assistant Manager when required. You will be required to deal with any issues that may occur such as vehicle break downs, team absence and operational demand.

As a Team Leader, you will develop and motivate a team of Land Train Drivers, plan schedules and monitor the overall performance of the team. You will also assist in maintaining a high standard of guest care and making sure the vehicles are in a good working order by ensuring that all documentation is complete for both internal and external checks and audits. You may also be required to drive the land train and supporting vehicles to ensure service continuity at all times.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

Good organisational / planning skills Supervisory experience Over 21 years old (due to the minimum age required to drive a land train) Full UK driving licence

Desirable requirements:

Basic mechanical knowledge Excellent people skills Good attention to detail

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

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