Medical Personal Assistant

2 months ago

SouthendonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Job summary

This is an exciting opportunity to join MSE as a Personal Assistant to the secretarial services and clinical staff.

This is a fixed term contract until 31st March 2025.

You will act as the first point of contact for communication with consultants, medical staff and other multi-disciplinary team members.

You will liaise with departments, general practitioners, patients, relatives and visitors to resolve queries as appropriate.

You will also undertake office duties as required as part of the multidisciplinary team.

So, if you're looking for a new administration role please apply today.

Main duties of the job

Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the business unit. Undertake the full range of personal assistant duties, including diary management, the creation and maintenance of a variety of business and clinical documents, general administration and dealing with patient enquiries. This is a very fast paced working environment, must be able to prioritise workload and multitask. Must be flexible to provide cover for colleagues during absence and annual leave. Provide advice and demonstrate own initiatives or workplace routines to new or less experienced employees within the team. Promote good customer relations and public image of the department. Arrange patients' outpatient appointments using Medway / Careflow and inform patients of appointments by post and telephone. To rearrange appointments if required to do so either by patient, GP, manager or consultant request.

Please note that where response levels are high we may close the post before the specified date, therefore early application is recommended.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Job description

Job responsibilities

Please refer to attached Job Description for full list of responsibilities.

We look forward to your application.

Person Specification

Experience

Essential

Experience of working with the public Experience of working as part of a busy team

Desirable

Previous experience of working in a healthcare environment Previous experience of working as a Personal Assistant

Skills

Essential

Competent user of IT systems - demonstrated in previous duties or in supporting statement

Desirable

Knowledge of using Medway /PAS

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