Employee Relations Business Partner

Brief Description

You will provide geographical, face to face support to line managers in relation to highly complex employee relations cases, in line with formal Human Resources policies and procedures in addition to targeted line manager development.

You will work closely with HR Direct our third-party service provider and the HR Business Partners to deliver an effective, consistent, and collaborative HR service.

Byddwch yn darparu cymorth daearyddol, wyneb yn wyneb i reolwyr llinell mewn perthynas ag achosion cysylltiadau gweithwyr hynod gymhleth, yn unol â pholisïau a gweithdrefnau Adnoddau Dynol ffurfiol yn ogystal â datblygiad rheolwyr llinell wedi'i dargedu.

Byddwch yn gweithio'n agos gyda HR Direct ein darparwr gwasanaeth trydydd parti a'r Partneriaid Busnes AD i ddarparu gwasanaeth AD effeithiol, cyson a chydweithredol.

About the role (External)

 To be successful in this role you’ll be an experienced and pro-active HR professional with a strong background in employee relations and effective case management, with the ability to coach line managers and provide proactive process guidance on more complex and high-risk cases.

Your Main Responsibilities will be to:

·Provide professional, expert, face to face Human Resources advice, coaching and support to cross functional line managers when dealing with escalated complex Employee Relations cases across a defined geographical area and in line with Network Rail policies and procedures.

·Provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the HR function will undertake.

·Proactively manage and develop relationships and communication channels with Business Partner teams and HR Direct regarding complex ER cases and development requirements.

·Development and delivery of targeted line manager up-skilling working closely with the HR Business Partner and broader HR Direct team on company wide initiatives.

·Maintain and track case records and documentation through HR Direct and Network Rail systems in a timely manner.

·Provide coaching, guidance and support to enable line managers to formulate pragmatic and business focussed solutions which are balanced with policy application and broader employment legislation.

·Responsible for the provision of consistent advice to line managers and therefore required to liaise across the broader HR function and share knowledge proactively.

·Proactively maintain own knowledge on Employment Legislation and Organisational awareness.

·Provide support to the ER Operations Manager or HR Business Partner team/s as required/requested.

You will ideally have

·A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.

·Demonstrates strong commercial approach and understanding of business needs.

·Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.

·Up to date Employment Law knowledge and practical application of legislation.

·Passionate about customer service and delivering professional HR support to the business.

·Capability to establish professional credibility quickly.

·Experience of coaching and influencing line managers and senior business leaders.

·Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.

·Ability to travel and work across a geographical area covering numerous locations.

·Strong analytical and diagnostic skills.

·Experience of working within a Unionised environment.

·Resilient, Adaptable and Flexible.

·CIPD qualified or relevant experience to demonstrate level of competence.

·Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.

What could set you apart

·Experience of advising managers and others on a variety of Network Rail terms and conditions of employment.

·Experience of providing advisory support across a number of Network Rail functions.

·Experience of working in a remote capacity, independently and on own initiative.

Not sure if you meet all the requirements? Let us decide.

I fod yn llwyddiannus yn y rôl hon byddwch yn weithiwr AD profiadol a rhagweithiol gyda chefndir cryf mewn cysylltiadau gweithwyr a rheoli achosion yn effeithiol, gyda'r gallu i hyfforddi rheolwyr llinell a darparu arweiniad proses rhagweithiol ar achosion mwy cymhleth a risg uchel. .
Eich Prif Gyfrifoldebau fydd:
• Darparu cyngor, hyfforddiant a chefnogaeth Adnoddau Dynol proffesiynol, arbenigol, wyneb yn wyneb i reolwyr llinell traws-swyddogaethol wrth ymdrin ag achosion Cysylltiadau Gweithwyr cymhleth sydd wedi cynyddu ar draws ardal ddaearyddol ddiffiniedig ac yn unol â pholisïau a gweithdrefnau Network Rail.
• Darparu arweiniad clir i reolwyr ynghylch eu cyfrifoldebau o fewn proses neu weithdrefn a'r elfennau y bydd y swyddogaeth AD yn ymgymryd â nhw.
• Rheoli a datblygu perthnasoedd a sianeli cyfathrebu yn rhagweithiol gyda thimau Partner Busnes a HR Direct ynghylch achosion ER cymhleth a gofynion datblygu.
• Datblygu a darparu uwchsgilio rheolwyr llinell wedi'i dargedu gan weithio'n agos gyda'r Partner Busnes AD a'r tîm HR Direct ehangach ar fentrau ar draws y cwmni.
• Cynnal ac olrhain cofnodion achos a dogfennaeth trwy systemau HR Direct a Network Rail mewn modd amserol.
• Darparu hyfforddiant, arweiniad a chefnogaeth i alluogi rheolwyr llinell i ffurfio datrysiadau pragmatig sy'n canolbwyntio ar fusnes sy'n cydbwyso â chymhwyso polisïau a deddfwriaeth cyflogaeth ehangach.
• Yn gyfrifol am ddarparu cyngor cyson i reolwyr llinell ac felly'n ofynnol i gysylltu ar draws y swyddogaeth AD ehangach a rhannu gwybodaeth yn rhagweithiol.
• Mynd ati'n rhagweithiol i gynnal gwybodaeth am Ddeddfwriaeth Gyflogaeth ac ymwybyddiaeth Sefydliadol.
• Darparu cefnogaeth i'r Rheolwr Gweithrediadau ER neu dîm/au Partneriaid Busnes AD yn ôl y gofyn/gofyn amdano.

Yn ddelfrydol bydd gennych chi

• Hanes profedig mewn rôl Gynghorol AD ​​flaenorol, yn arbennig profiad o ymdrin ag achosion Cysylltiadau Gweithwyr niferus a chymhleth iawn, hyd at ac yn cynnwys cam y Tribiwnlys ar draws nifer o swyddogaethau sefydliadol o fewn sefydliad cymhleth mawr.
• Yn dangos ymagwedd fasnachol gref a dealltwriaeth o anghenion busnes.
• Profiad o ddatblygu a chyflwyno uwchsgilio rheolwyr yn unigol a thrwy weithdai/ymyriadau datblygu ffurfiol.
• Y wybodaeth ddiweddaraf am Gyfraith Cyflogaeth a chymhwyso deddfwriaeth yn ymarferol.
• Yn angerddol am wasanaeth cwsmeriaid a darparu cymorth AD proffesiynol i'r busnes.
• Y gallu i sefydlu hygrededd proffesiynol yn gyflym.
• Profiad o hyfforddi a dylanwadu ar reolwyr llinell ac uwch arweinwyr busnes.
• Sgiliau rheoli amser, trefnu a blaenoriaethu cryf a'r gallu i weithio dan bwysau ac i derfynau amser.
• Y gallu i deithio a gweithio ar draws ardal ddaearyddol gan gwmpasu nifer o leoliadau.
• Sgiliau dadansoddi a diagnostig cryf.
• Profiad o weithio mewn amgylchedd Undebol.
• Gwydn, Addasadwy a Hyblyg.
• Cymhwyster CIPD neu brofiad perthnasol i ddangos lefel cymhwysedd.
• Sgiliau cyfathrebu ysgrifenedig a llafar ardderchog a'r gallu i gyfathrebu'n effeithiol ar draws sbectrwm eang o reolwyr gyda lefelau amrywiol o allu.

Beth allai eich gosod ar wahân

• Profiad o gynghori rheolwyr ac eraill ar amrywiaeth o delerau ac amodau cyflogaeth Network Rail.
• Profiad o ddarparu cymorth ymgynghorol ar draws nifer o swyddogaethau Network Rail.
• Profiad o weithio o bell, yn annibynnol ac ar eich menter eich hun.

Ddim yn siŵr a ydych chi'n bodloni'r holl ofynion? Gadewch i ni benderfynu.