Service Manager

1 month ago

Redditch, United Kingdom Radis Community Care Full time

Radis Community Care have an exciting opportunity for a Service Manager to join our team based in Dorothy Terry Extra Care Scheme in Redditch.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

About the role

As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

Some of the benefits for the role

  • Mileage allowance for cars and bikes
  • NEST pension (with contributions from Radis)
  • Opportunities for career progression
  • Fully structured induction and support for all new starters available
  • Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
  • Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

You will have substantial experience of providing care and support services for vulnerable adults.  You will have previous supervisory/management experience with having achieved or currently working towards NVQ level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

Experience working with Service Users with Dementia

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

INDBM

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