Digital Advisor

1 month ago

Salisbury, United Kingdom Wiltshire College & University Centre Full time

Wiltshire College & University Centre have a great opportunity for a Digital Advisor to join our team.

Location: Salisbury, Wiltshire

Salary: £24,755 per annum (Professional Services Grade 5)

Job Type: Permanent, Full Time (37 hours per week/52 weeks per year)

Closing Date: 28th October 2024

Digital Advisor

Wiltshire College & University Centre is looking for a Digital Advisor to join our innovative Learning Resources team. This role is crucial in helping the college achieve its digital-first strategy by supporting staff and students with IT systems, digital resources, and Microsoft Office 365 applications.

Digital Advisor - Key Responsibilities:

  • Frontline Support: Provide daily support to staff and students in the Learning Resource Centres, assisting with general IT use, Office 365 applications, and resolving basic technical issues.
  • Promote Digital by Default: Support staff with digital resources, encourage online production, and manage reprographics requests where necessary.
  • Staff Digital Training: Deliver training to help staff develop digital skills and confidence, ensuring they can fully utilise digital tools.
  • Reporting and Collaboration: Liaise with Learning Resource Coordinators and report updates to the ICT and Learning Resources Team.
  • Report to Learning Resources Manager and liaise with ICT and Learning Resources Teams

Digital Advisor - You:

To apply, you will have:

  • Experience of providing exceptional customer service and interpreting individual requirements within a digital support role
  • Level 2 (GCSE A-C) qualification or equivalent in English and Maths.
  • IT Qualification at minimum level 2 or be willing to work towards.
  • Proficient in Microsoft Office 365 applications.
  • A team player with great communication skills.
  • Keen to develop or further your career in digital support and IT.

If you're excited about driving digital innovation and supporting others in a technology-forward environment, apply today to join our forward-thinking team.

Digital Advisor - Benefits:

  • Competitive salary.
  • 30 days' annual leave for Professional Services Staff (plus bank holidays and additional closure days over the Christmas period).
  • You will be automatically enrolled into the Local Government Pension Scheme.

Digital Advisor - Application Process:

To submit your application for this exciting Digital Advisor opportunity, please click 'Apply' now.

Applications for this role close on the 28th October 2024.

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