Guest Service Agent
1 month ago
“The world is yours with
Meliá”
Joining Meliá is to embark on a journey without
borders because the possibilities of growing and training here are endless. It
is to know that the world is yours and that you can work in many countries. And
all with the feeling that you are part of a big family.
About
Meliá White House Hotel NW1 3UP
Meliá White House is a modern and
elegantly newly refurbished hotel exceptionally located next to Regent’s Park,
within a short walk from the world-renowned shopping streets of Oxford Circus
& Regents Street. Warren Street, Great Portland Street and Regent’s Park
underground stations are all within a 5-minute walk.
** Salary package: £26K plus commission // Health cash back plan // Meals on duty // Pension scheme // Loyalty
rewards and referral bonuses // many more**
About the role, what will I be doing?
Mission: To provide an effective, efficient,
courteous and friendly service to all guests. He is responsible for managing
the first impressions of our Guests and, therefore, must occupy the hotel lobby
and other public areas, particularly at busy times.
- To actively demonstrate excellence in
customer service, whilst maintaining high levels of respect and a professional
image at all times, with a particular focus to details and clients’ needs. - To anticipate & identify guest and
VIPs’ expectations, ensuring that their needs are met and where possible
exceeded. - Prepares and checks for VIP’s arrival,
greets and escorts guests to rooms. Assists in VIP’s arrival and departures. - Assists reception, Luggage Porters, business center and
outlets during busy periods. - Answers guests inquires, handles
complaints and attend to the needs of the guests with precision, speed and in a
professional manner, and to the Hotel’s set down procedure. - To be fully conversant & capable
of acting in an appropriate manner during emergency situations in accordance
with the hotel emergency procedures. - To undertake any duties as directed by
the Guest Experience Manager.
(I understand that this is not an exhaustive
description of my duties & this document is constantly changing & being
updated)
Our Benefits Package Includes:
•Competitive Salary
•Holidays: 28 days’ holiday including 8 public holidays
•Contributory pension scheme
•Discounted dental and health cover with HSF
•Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members
•Personal Development: programs designed to support your career right from the start
•Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
•High street discounts: with Perks at Work
•Paid time off to volunteer with one of our partner charities
The successful candidate must already have eligibility to work in the UK
At
Meliá we are all VIP
We are an equal opportunity employer and value
diversity. We do not discriminate on the basis of disability, race, religion,
age, or any other basis protected under federal, state, or local laws. We
believe that diversity and inclusion among our teammates are critical to our
success as a global company.
If you want to be “Very Inspiring People”, follow us on:
INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR
-
Switchboard / Guest Service Line Agent
1 month ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Service Agent
1 month ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...
-
Guest Services Agent
1 month ago
London, United Kingdom Apex Resourcing Ltd Full timeA luxury international 5-star Hotel located in SW London's prestigious Belgravia District are looking for a Front of House, Guest Services Agent for a fantastic career opportunity. We are ideally seeking an experienced Guest Services Agent or Guest Service Manager or Receptionist with previous experience working on the Front Desk of a luxury...
-
Guest Service Agent
3 days ago
London, United Kingdom The Standard London Full timeGuest Service Agent · £13.77 per hour / £28,861 per year · Full Time Work (Average of 40 hours a week) The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling... At the...
-
Guest Service Agent
1 month ago
London, United Kingdom Zedwell TCR - Reception Full timeAn exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in TC. We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation,...
-
Guest Service Agent
1 month ago
London, United Kingdom Hotel Indigo - Reception Full timeAn exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion...
-
Guest Service Agent
1 month ago
London, United Kingdom Treehouse London Full time**_A place to plant your roots._**: **Perks**: Highly Competitive Salary and Benefits **Grow with us**: The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them...
-
Guest Service Agent
14 hours ago
London, United Kingdom Zedwell Full timeAn exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus.We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for...
-
Guest Service Agent
1 week ago
London, United Kingdom London Town Group of Companies Ltd Full time**Job Title: Guest Services Agent / Receptionist** **Purpose of Job: To ensure all Front Office duties are complete and guest queries are dealt with in a professional manner.** **Responsible to: Front Office Manager / Operations Manager** **Main Duties**: - Welcomes visitors by greeting them, in person or on the telephone; answering or referring...
-
Guest Services Agent
2 days ago
London, United Kingdom Cycas Hospitality Full timeGuest Services Agent The 55 by Le Mirage is Bayswater’s Premier Boutique Hotel, situated with close connections to Notting Hill, Hyde Park and Paddington. At the 55 by Le Mirage we are looking for people who are thoughtful and reliable and who show they care by making guests feel totally comfortable – We put people at the heart of everything we...
-
Night Guest Service Agent
1 month ago
London, United Kingdom Zedwell TCR - Reception Full timeAn exceptional opportunity has arisen for a passionate Night Guest Service Agent to be part of the Team at Criterion Hospitality. **As Night Guest Service Agent you will**: Assist the Front Office Manager in successfully administering and executing all front office operations daily. You will showcase excellent leadership and interpersonal skills. You will...
-
Guest Relations Agent
3 days ago
London, United Kingdom Marriott Full timeJob Number 24000404 Job Category Rooms & Guest Services Operations Location The London EDITION, 10 Berners Street, London, England, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management The London EDITION is looking for its next Guest Relations Agent ! Would you like a job that gives...
-
Guest Experience Agent
7 hours ago
London, Greater London, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management The London EDITION is looking for its next Guest Experience Agent Would you like a job that gives you... Discounted accommodation...
-
Guest Experience Agent
7 hours ago
London, Greater London, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The London EDITION, 10 Berners Street, London, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe London EDITION is looking for its next Guest Experience Agent Would you like a job that gives you... Discounted accommodation in over 9,000...
-
Guest Experience Agent
1 month ago
London, United Kingdom Marriott International, Inc Full time**Job Number** 24068047 **Job Category** Rooms & Guest Services Operations **Location** The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The London EDITION is looking for its next Guest Experience Agent_!_ Would you like...
-
Night Guest Service Agent
1 day ago
London, United Kingdom Zedwell Full timeAn exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in the heart of London, Piccadilly Circus. Balanced. Imaginative. Optimistic. Real - that’s us! We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and...
-
Guest Experience Agent
1 month ago
London, United Kingdom Marriott International, Inc Full time**Job Number** 24048886 **Job Category** Rooms & Guest Services Operations **Location** The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The London EDITION is looking for its next Guest Experience Agent_!_ Would you like...
-
Guest Services Agent
7 days ago
London, United Kingdom Accor Hotels Full timeopt-Job Schedule__ Full-Time __opt-Job Type__ Permanent __opt-Brands__ NOVOTEL __Novotel Sydney City Centre, Sydney, AU __Guest Service Agent -Novotel Sydney City Centre Conveniently located in the Heart of the Sydney CBD we at Novotel Sydney City Centre arelooking for a Guest Service Agents . With the current team evolving we have this great...
-
Guest Experience Agent
4 weeks ago
London, United Kingdom Melia White House Full time**_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House.** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...
-
Night Guest Service Agent
13 hours ago
London, United Kingdom Zedwell Full timeAn exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in the heart of London, Piccadilly Circus.Balanced. Imaginative. Optimistic. Real – that’s us!We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and...