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Administrator
4 months ago
Administrator - Ratcliffe on Soar, Nottingham, NG11 0EE
About Integral
It’s an exciting time to begin a career at Integral UK LTD as it is Britain’s Largest and fastest growing national provider of high-quality comprehensive engineering and maintenance services for commercial and public sector buildings, also providing planned preventative and reactive maintenance for over 1600 clients in 60,000 locations. We deliver Engineering excellence and a strong partnership culture.
We are currently recruiting for an Administrator to join our team and work in a revolutionary way at client’s sites with a real focus on workplace and customer experience. In this forward-thinking role you will be enlisted to support total facilities management service delivery based at the site in Ratcliffe-on-Soar. It's a very customer orientated position and you will be responsible for supporting the FM Delivery Manager ensuring the company delivers its contractual obligations on time. The successful candidate will be required to work from the client’s site and will report directly into the FM Delivery Manager. You will be rewarded with salary reflective of background, skill set and experience.
Role Purpose
Working to implement FM Services in compliance with the contract services levels, ensuring all customers requirements are met whilst maintaining safe and operations of sites. Responsible for the co-ordination of contractors and visitors to site, daily site checks and reporting to helpdesk, weekly compliance checks including fire, water hygiene and emergency lights will also be included with this position. Maintain clear lines of communication between client and Integral Management for day to day operations. Reception duties and visitor management on main site.Accountabilities & Responsibilities:
To support in an efficient and effective manner Promotes high level of satisfaction among customer/end-users by anticipation and promptly responding to their service requirements PPM’s, monthly application, WIP management. Support sub-contractor management Assist in preparation of monthly reports Ensures compliance with local legislative requirements, Integral and client best practice, policies and procedures Reception desk duties/visitor management Supports emergency preparedness and crisis planning on a site by site basis Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level Communicates in an open, honest, transparent manner with the ability to tailor the message to specific audience and their needsEssential Skills, experience and qualifications:
Strong Administration experience willing to learn the facilities industry Previous experience in a similar role Ability to multitask over a variety of administrative tasks Courteous and helpful approach with strong communication skills both verbal and written Ability to prioritise tasks, work to deadlines with minimal supervision Proactive approach to identifying and rectifying matters relating to the building Able to manage/support crisis situations Self-motivated and can work independently Excellent admin skillsAll candidates will be required to provide valid proof of Right to Work in the UK and ID at interview.
