House Manager

3 weeks ago

Whitley Bay, United Kingdom McCarthy Stone Full time

Do you take pride in delivering excellent customer service? 

Do you get satisfaction from a role that involves multi-tasking and finding solutions? 

Do you enjoy organising and facilitating social events? 

McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to join our team at Marden Court in Whitley Bay. 

Malden Court consists of 25 one and two-bedroom retirement apartments for the over 60s. 

Hours: 25 hours per week Monday to Friday.

Salary: £17,381.42

Benefits: Group personal pension, life assurance, Employee Assist Scheme,  and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. 
 
About the Role of a House Manager 

We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager’s key role is to enhance our Homeowner’s quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. 

Some of the House Manager duties within this role include: 

  • Welcoming new Homeowners and supporting them to settle into their apartments. 

  • Providing a professional front of house service and dealing all visitors in a friendly manner. 

  • Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. 

  • Working in collaboration with our partners and suppliers to ensure the smooth running of the estate 

  • Being the ‘face’ of McCarthy Stone for the families and friends of our Homeowners. 

  • Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. 

  • Managing the development –gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment 

  • Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. 

  • Ensuring that all Health and Safety requirements are adhered to. 

The successful candidate will have the following key competencies: 

  • Excellent communication skills with a real “can do” attitude. 

  • Extensive experience in a professional customer service orientated position. 

  • A professional approach with high quality standards. 

  • Thrives in a busy a varied role, where every day will be different. 

  • Be resilient and can problem solve effectively. 

  • An awareness of basic Health and Safety will be a distinct advantage. 

  • A good level of computer literacy including Microsoft Word and Outlook. 

  • Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. 

As part of Your McCarthy Stone, a successful and fast expanding national company, you’ll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. 

Could this role be the perfect job for you?  All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. 

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. 


  • House Manager

    3 weeks ago

    Whitley Bay, United Kingdom McCarthy and Stone Full time

    Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to join our team at Marden Court in Whitley...

  • Front of House Staff

    7 days ago

    Whitley Bay, United Kingdom Cullercoats Coffee Full time

    The Beach House a newly launched coastal retreat nested on the stunning East Esplanade Promenade, Whitley Bay. From post dip brunches to sundowner suppers and everything in between, customers always receive a warm welcome from staff. Over two floors and an outside terrace, the atmosphere is lively, busy and fun. **Responsibilities**: - Provide excellent...

  • Front of House Staff

    2 weeks ago

    Whitley Bay, United Kingdom Cullercoats Coffee Full time

    The Beach House a newly launched coastal retreat nested on the stunning East Esplanade Promenade, Whitley Bay. From post dip brunches to sundowner suppers and everything in between, customers always receive a warm welcome from staff. Over two floors and an outside terrace, the atmosphere is lively, busy and fun. **Responsibilities**: - Provide excellent...

  • Young Person Housing Support Workers

    2 weeks ago

    Whitley Bay, United Kingdom Depaul UK Full time

    **Location**: Whitley Bay - **Earnings**: £23,208 Per Annum Plus Pension and Other Benefits **About the role and the team** As Young Person Housing Support Worker, you will manage a caseload of clients, addressing their physical, emotional, social and behavioural needs. This will involve running group sessions and other key activities within the supported...

  • Young Person Housing Support Workers

    2 weeks ago

    Whitley Bay, United Kingdom Depaul Group Full time

    **About the role and the team** As Young Person Housing Support Worker, you will manage a caseload of clients, addressing their physical, emotional, social and behavioural needs. This will involve running group sessions and other key activities within the supported accommodation to help them progress towards independence. You will hold a shared...

  • Activities Coordinator

    3 weeks ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: In your role as an Activities Coordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One...

  • Activities Coordinator

    7 days ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: In your role as an Activities Coordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One...

  • Activities Coordinator

    7 days ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: In your role as an Activities Coordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One...

  • Receptionist

    3 weeks ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first...

  • Receptionist

    7 days ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: This role is for a temporary contract for 1 year covering maternity leave. As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You...

  • Laundry Assistant

    4 weeks ago

    Whitley Bay, United Kingdom HC-One - Eastbourne House Full time

    **About The Role**: As a Laundry Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a...

  • Laundry Assistant

    2 weeks ago

    Whitley Bay, North Tyneside, United Kingdom HC-One - Eastbourne House Full time

    About The Role:As a Laundry Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you'll have a wonderful...

  • Maintenance Operative

    3 weeks ago

    Whitley Bay, United Kingdom Akari Care Full time

    If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek a Maintenance Operative who is passionate about, and...

  • Capital Planning Manager

    4 weeks ago

    Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare Facilities Management Full time

    Space Utilisation and design role with excellent career progression opportunity with Northumbria Healthcare Facilities Management About Our Client Northumbria Healthcare Facilities Management are one of the largest and most successful Facilities Management companies wholly owned by the NHS within the UK. We are committed to sharing this expertise with other...

  • Electric Drive Project Management Eng

    2 weeks ago

    Whitley Bay, United Kingdom Jaguar Land Rover Full time

    A leading premium automotive business and leading to move towards electric autonomous vehicles. **WHAT TO EXPECT** As an Electric Drive Project Management Engineer, this is the opportunity to help define and deliver the next generation of JLR Electric Drive Units, to be manufactured in-house and form the heart of future Jaguar and Land Rover zero-emission...

  • Housing Support Worker

    2 weeks ago

    Whitley, Coventry, United Kingdom Spirehouse Recruitment Limited Full time

    Spirehouse are currently supporting a West Midlands based Charity in need of a Housing Support Worker The Opportunity My client in the West Midlands is seeking an experienced Housing Support Worker on a temporary to permanent basis to start as soon as possible. You will manage a small caseload of 17 across Warwickshire. Please note that we will only proceed...

  • Housing Support Worker

    2 weeks ago

    Whitley, Coventry, United Kingdom Spirehouse Recruitment Limited Full time

    Spirehouse are currently supporting a West Midlands based Charity in need of a Housing Support WorkerThe OpportunityMy client in the West Midlands is seeking an experienced Housing Support Worker on a temporary to permanent basis to start as soon as possible. You will manage a small caseload of 17 across Warwickshire. Please note that we will only proceed...

  • Capital Planning Manager

    1 month ago

    Whitley Bay, United Kingdom Northumbria Healthcare Facilities Management Full time

    Space Utilisation and design role with excellent career progression opportunity * with Northumbria Healthcare Facilities Management About Our Client Northumbria Healthcare Facilities Management are one of the largest and most successful Facilities Management companies wholly owned by the NHS within the UK. We are committed to sharing this expertise with...

  • Capital Planning Manager

    4 weeks ago

    Whitley Bay, United Kingdom Northumbria Healthcare Facilities Management Full time

    Space Utilisation and design role with excellent career progression opportunity * with Northumbria Healthcare Facilities Management About Our Client Northumbria Healthcare Facilities Management are one of the largest and most successful Facilities Management companies wholly owned by the NHS within the UK. We are committed to sharing this expertise with...

  • Team Leader

    2 weeks ago

    Whitley Bay, United Kingdom Turning Point Full time

    **Job Introduction**: **Please Note: we will consider part time working.** At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a...