Dementia Adviser

About The Role

Could you provide guidance and advice to people who live in the Hertfordshire area, both face to face and over the phone/teams?
Do you have the passion and drive to make a positive difference in people’s lives who are affected by dementia?
Are you looking for a rewarding career where every day is different?
Yes? We would love to hear from you
About the Role
At Alzheimer's Society, we're here to be peoples first point of contact if you or a loved one is affected by dementia. When people make contact with us, we assess their needs and help them find the support they are looking for. Our top priority is to provide personalised information and guidance to those diagnosed with dementia. We also extend our support to immediate carers, families, and friends, ensuring everyone has the information and help they need.

Based in or close to the Hertfordshire area.
Provide support to people and help provide the tools and knowledge to make informed decisions about their future. 
Manage referrals, assisting clients in assessing their information and support needs in a person-centred manner.
Provide knowledgeable and trusted information regarding services and benefits available and, where appropriate, assisting our service users in accessing them.
Provide community based, face to face services for an increased level of support for more complex cases.
Being proactive in reaching people with dementia and carers who may not otherwise access our services. 

About you

We would like to welcome approachable and knowledgeable Dementia Advisers to work in the Hertfordshire team. This is an amazing opportunity to have a rewarding career providing support and guidance to people with dementia and their carers. We strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs. We provide information and support in people’s homes and at locations across Hertfordshire.

What we are looking for:
Strong communication skills to deliver advice and guidance with a non-judgmental and compassionate approach.
Strong organisational and time management skills to manage caseload of clients effectively.
Experience of working in Health and Social Care or environment. 
Experience of assessing people face to face with an ability to assess their needs.
Good IT skills to record individuals notes and contact people by teams and emails . 
Be able to travel independently across Hertfordshire.
An understanding of dementia and the needs of those living with dementia and their carers. 

Important Information: 
There is no ‘direct care’ element to the Dementia Advisers role. 
The role is based within the community across Hertfordshire, and you will be required to travel across Hertfordshire (this a prerequisite for the successful candidate). 

If you would like to more information on the role or would like to speak to a Dementia Adviser to review if the role is suitable for you, please get in touch.
Closing date: 16th June 2024

About You

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are  Determined to make a difference  when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a  Trusted expert , listening, learning and using evidence and experience. We are  Better together  by being open, combining our strengths, helping us to achieve more together. We are  Compassionate , we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

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