Recovery Team Leader

3 weeks ago

South West England, United Kingdom Humankind Full time
Job Details
About The Role
An exciting new opportunity has arisen for a Team Lead within West Dorset. The successful candidate will be responsible for a team of recovery workers, operating from satellite locations in West Dorset.

The areas you will be covering is Dorchester, Bridport, Lyme Regis and Beaminster.

To succeed in this role, you must be a strong and inspiring leader who can motivate your team to deliver their best work every day. You should be able to thrive in a fast-paced and challenging environment, using your excellent problem-solving skills to navigate any issues that arise.

What We Are Looking For

We are seeking an enthusiastic and experienced Team Leader who can bring passion, dedication, and exceptional leadership skills to our team. Here are the qualifications and qualities we consider essential: 
  • You will have strong customer service and leadership experience 
  • Leadership Skills: Demonstrated ability to lead and inspire a team. Experience in line management and fostering a collaborative work environment.
  • Service Excellence: A commitment to ensuring our clients and stakeholders receive timely, efficient, and appropriate responses. Ability to manage day-to-day operations to guarantee smooth functioning.
  • Data Analysis: Proficiency in preparing reports and conducting statistical analysis when required.
  • Communication Skills: Exceptional communication skills to ensure that all calls and inquiries are handled comprehensively and within agreed timelines.
  • Problem-Solving Skills: An aptitude for addressing challenges and making informed decisions to improve services.
  • Adaptability: The ability to adapt to changing situations and support the development of our pathways.

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 

The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band 

 

Who are we 
Humankind is one of Englands most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they dont always believe in themselves. 
 

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90, people across all our services last year. Check out our impact report

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