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Planning Technical Support Officer
2 months ago
Place and Economic Growth Directorate
Planning Service (Development Management)
Ref: 000242
Contract: Permanent
Salary: £23,893 to £25,979 per annum (Grade 3)
Hours: 36.66 per week
Location: Oldham Council, Spindles Shopping Centre, Oldham, OL1 1LF (with flexible home working arrangements)
Closing Date: Tuesday 17th September 2024
Shortlisting & Interview Dates: TBC.
Role Overview:
Oldham Council is looking to recruit an enthusiastic and motivated Planning Technical Support Officer to support the functions of the Planning Service. The role includes registering and validating planning applications, dealing with enquiries by email, telephone and in person from the general public, Councillors, Agents, colleagues and other stakeholders. The successful candidate will need to be organised with good time management and communication skills and work effectively within a dedicated and dynamic team.
Key Responsibilities:
- To validate planning and related applications in a timely, efficient and accurate manner, including ensuring fees are correct and paid in full and that all necessary documentation has been supplied.
- To deal with enquiries from members of the public, applicants/agents, and other service users, in relation to the need for planning permission, and to provide guidance on the information requirements necessary to support applications.
- To support the work of the Development Management and Strategic Planning teams as required, such as assisting in the preparation of Planning Committee agendas and the processing of planning appeals.
- To be the first point of contact for planning related enquiries in the department and to provide appropriate advice.
Key Requirements:
To succeed in this role, you will need as a minimum:
- Experience of working effectively with others to meet targets or deadlines.
- Experience of providing polite, courteous and efficient customer service.
- Be a strong team player with excellent communication skills.
Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council
NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).
Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.
Diversity and Inclusion:
At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.
About Us:
Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.
The Council has a clear set of Behaviours, which outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view these Behaviours, along with staff benefits on our Greater.Jobs pages Working for Oldham
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Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.
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