Concierge Security Officer

Kingdom Services Group have a great opportunity for a Concierge Security Officer to join our team, working at a supported living site in Felixstowe, IP11 area.

If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you

When: We’re looking to get the right person in to the team ASAP

Hours: On average 40 hours per week, shifts as per site rota. 4 on 4 off, Monday to Sunday 08:00am - 18:00pm.

Salary : £11.47 per hour

What’s in it for you?

• Contributory pension scheme.
• Hastee pay – get an advance on your salary when needed
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Overtime opportunities.

About the role:

• To communicate and engage effectively with clients and visitors.
• To act as first point of contact for clients and visitors.
• Collection/distribution of flat keys.
• Signing visitors in/out of building & ensuring visitors procedure followed.
• To complete void register.
• To participate in completing duty of care register and to respond to any concerns relating to this.
• To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements. CCTV management/operation.
• With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures.
• To report any out of hours emergency repairs.
• To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
• Complete incident reports if required.
• Report any significant client issues to on call staff/supervisor.

About you:

• Excellent communication & customer service skills.
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
• Previous experience in a similar role is desirable, but not essential.
• A valid SIA Licence or have applied for one.
• A full five-year checkable employment history.
• Own transport is required.