Concierge Security Officer

2 weeks ago


Felixstowe Suffolk, United Kingdom Kingdom Group Full time

Kingdom Services Group have a great opportunity for a Concierge Security Officer to join our team, working at a supported living site in Felixstowe, IP11 area.

If you have an  SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you

When: We’re looking to get the right person in to the team ASAP

Hours: On average 40 hours per week, shifts as per site rota. 4 on 4 off, Monday to Sunday 08:00am - 18:00pm. 

Salary : £11.47 per hour

What’s in it for you?

  • Contributory pension scheme.
  • Hastee pay – get an advance on your salary when needed
  • A friendly and supportive team.
  • Training, career development & progression opportunities.
  • Overtime opportunities.

About the role:

  • To communicate and engage effectively with clients and visitors.
  • To act as first point of contact for clients and visitors.
  • Collection/distribution of flat keys.
  • Signing visitors in/out of building & ensuring visitors procedure followed.
  • To complete void register.
  • To participate in completing duty of care register and to respond to any concerns relating to this.
  • To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements. CCTV management/operation.
  • With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures.
  • To report any out of hours emergency repairs.
  • To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
  • Complete incident reports if required.
  • Report any significant client issues to on call staff/supervisor.

About you:

  • Excellent communication & customer service skills.
  • Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
  • Previous experience in a similar role is desirable, but not essential.
  • A valid SIA Licence or have applied for one.
  • A full five-year checkable employment history.
  • Own transport is required.

If this sounds like you and you’d like to begin your journey on a  career in security with Kingdom Services Group, we would love to talk to you

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