Beauty Therapist, Harvey Nichols, Leeds

2 months ago

Leeds, United Kingdom La Prairie Full time

Are you a Beauty Therapist interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter and Spa at Harvey Nichols, Leeds might be of interest to you. As a part-time Beauty Therapist/ Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​

Main Accountabilities

Make smart business decisions based on brand and business ambition

Achieve the sales objectives​ based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.

Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc​

Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale​

Create a deep connection with the client to understand their needs, build trust and long-lasting relationship​

Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times​

Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems

Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client​

Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients​

Strong retail experience and a real passion for beauty and skincare ​

Affinity for luxury, always striving for excellence​

Strong business acumen to drive sales and go beyond business objectives ​

Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ​

​Ability to build relationships throughout the store to find new opportunities ​

Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.​

Applicants for this position must be able to demonstrate the following skills and experience:

NVQ level 3 in Beauty Therapy

Experience of providing high quality skincare treatments to clients

Client focussed and dedicated to providing a luxury experience

Polished, approachable and friendly communication skills

Dedicated to achieveing / exceeding KPI's

In return, La Prairie offers.

A competitive salary and discretionary commission scheme

33 holiday days (including bank holidays)

Generous product allocation & discount

Long Service Awards starting with 3 years service

A free product to try every time there is a new launch

Contributory pension scheme – 5% employer contribution

Employee referral bonuses

A range of opportunities to develop and grow personally and professionally

Access to Retail Trust including virtual GP Services and HAPI app for discounts

Annual performance reviews so you know your La Prairie career is going in the right direction

Reports to:

Account Manager

We look forward to receiving your application.

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