Night Room Service Attendant

2 months ago


Horley, United Kingdom Hilton London Gatwick Full time

Salary – £23,920  plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

  • Free meals on duty.  

  • Uniform offered and dry cleaned.  

  • Discounted employee friends & family rates at Arora Hotels.  

  • Food and beverage discounts.  

  • Christmas gifts and employee parties.  

  • Introduce a friend scheme.  

  • Cycle 2 work scheme.  

  • UK attraction discounts @ Merlin Entertainments.  

  • Taste card.  

  • Life assurance scheme.  

  • Wage stream.  

  • Employee assistance programme.  

  • Arora star employee recognition.  

  • Long service recognition award.  

About us... 


A bit about what you will do...  

Night Room Service Attendant in our team play a key role in providing personalised service by engaging with our guests and creating memorable experiences. 

  • Deliver food and beverage orders promptly to guest rooms, ensuring accuracy and presentation is to our high-quality standard. 

  • Provide excellent service to our guests, anticipating their needs and responding to requests promptly and courteously. 

  • Tour the floors to collect dishes, trolleys and cabarets left in the corridors by the guest

  • Preparing meals

  • Assist with the setup and delivery of special requests or amenities for VIP guests and special occasions. 

  • Maintain knowledge of the hotel's menu, services, and local area to provide recommendations and information to guests. 

More about you... 

  • Providing high quality service and attention to detail comes naturally to you. 
  • Strong communication skills. 
  • The ability to remain calm whilst under pressure. 
  • Feeling comfortable in a fast-paced, busy environment. 
  • You value being part of a team and supporting your colleagues. 
  • A smart and professional appearance. 
  • Most of all, you have an approachable, positive, and proactive manner.  
  • Experience in a similar role within a 4-star hotel is a significant advantage. 

Grow with us... 

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands. 

 

 

 

 


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