Social Prescribing Link Worker

3 weeks ago

Middlesbrough, United Kingdom Hartlepool & Stockton Health [H&SH] Full time

Job summary

The Social Prescribing Link Workers will work with the network in supporting them with the NHS England Early Cancer Diagnosis DES. As this is a new role you will have the chance to shape the service and how the role will evolve over time. You will be working with patients to help them understand why cancer screening is key for early diagnosis, supporting them whilst awaiting diagnostic tests for possible cancer, and most importantly supporting them after being diagnosed and help them to understand their diagnosis, what the next steps are and match the support that is available locally to help them during this distressing time.

We are looking for a positive team player who strives to go the extra mile to help out colleagues and others who come into contact with the organisation. You really want to make a difference We need someone who can build strong relationships with team members and is committed to meeting deadlines.

The role will require high standards and great attention to detail, in order to provide an excellent service to patients and colleagues. We are looking to appoint an individual who is self-motivated, organised and reliable you do what you say you are going to do We work in small teams who help each other out, and we are looking for someone who isnt afraid to get stuck in with the support of colleagues.

Main duties of the job

Ensure that all patients are signposted to or receive information on their referral

Be available for patients with cancer or their relatives, to ask questions and dealwith problems that arise, linking in or signposting to services like the hospitalteam, district nursing, Macmillan services, benefits agency as appropriate.

Review patients, follow up each patient a few weeks after a cancer diagnosis.

Be a point of contact for survivors of cancer, or bereaved relatives, who needsupport, signpost to support groups available locally or nationally as appropriate.

Support the practices in your PCN in conducting peer to peer learning events thatlook at data and trends in diagnosis across the PCN

Support with the education for practice teams & patients & coordinate screeningpromotion events with the practices across the PCN.

Support the practices in your PCN to engage with local system partners, includingPatient Participation Groups, secondary care, the relevant Cancer Alliance andPublic Health Commissioning teams

Help people to manage their needs through answering queries, making/managing appointments, ensuring that people have good quality written orverbal information to help them make choices about their care

Provide coordination & navigation for people & their carers across health & care services, working closely with other personalised care roles &other professionals

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

When you join our team we want to help you to do your best for our patients every day, and so we offer flexible working and a friendly, supportive workplace. To us, your attitude is the most important thing that you bring to your role so if you are positive, enthusiastic and treat people brilliantly then this could be the place for you.

We operate to a gold standard in everything we do, because that is what our patients and practices deserve. If job satisfaction for you comes from knowing that you made a difference today then we would love to hear from you

Job description

Job responsibilities

Ensure that all patients are signposted to or receive information on their referral

including why they are being referred, the importance of attending appointments and

where they can access further support.

Be available for patients with cancer, or their relatives, to ask questions and deal

with problems that arise, linking in or signposting to services such as the hospital

team, district nursing or Macmillan services, benefits agency as appropriate.

Review patients and follow up each patient a few weeks after a cancer diagnosis,

covering topics such as benefits, support groups, offering support to relatives.

Be a point of contact for survivors of cancer, or bereaved relatives, who need

support, signpost to support groups available locally or nationally as appropriate.

Support the practices in your PCN to improving local uptake of National Cancer

Screening Programmes, understand the practices data for uptake on screening and

understand how the practice can carry out the screening

Support the practices in your PCN in conducting peer to peer learning events that

look at data and trends in diagnosis across the PCN, including cases where patients

presented repeatedly before referral and late diagnoses.

Support with the education for practice teams and patients and coordinate screening

promotion events with the practices across the PCN.

Support the practices in your PCN to engage with local system partners, including

Patient Participation Groups, secondary care, the relevant Cancer Alliance and

Public Health Commissioning teams

Link in with and build relationships with the wider PCN team, Social Prescribers,

Pharmacist, Health and Wellbeing Coach and other clinical/non-clinical partners

involved in patient the patients care

Holistically bring together all of a persons identified care and support needs, and

explore options to help them achieve their needs

Help people to manage their needs through answering queries, making and

managing appointments, and ensuring that people have good quality written or

verbal information to help them make choices about their care

Provide coordination and navigation for people and their carers across health and

care services, working closely with social prescribing link workers, health and

wellbeing coaches, and other professionals

Promote the role within the Network

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Experience

Essential

Experience supporting patients with cancer

Desirable

Previous experience as a Social Prescribing Link Worker

Skills & Knowledge

Essential

Please tell us why you would be a great candidate for this role

Desirable

Please tell us why you think this role is so important to patients with a recent cancer diagnosis

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