Account Executive
5 months ago
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
We are seeking an Account Executive to support our commercial team. This is a results orientated role, you'll have the opportunity to leverage your expertise to become a trusted advisor to both clients and colleagues. You will play a pivotal role in developing strong relationships, expanding our market reach and achieving exceptional business growth. Please note this is a full-time, permanent opportunity. You will be based in our Norwich office and ideally be onsite for 3 days per week on average.
Overview:
To develop and maintain the relationship with existing clients and target new clients from the marketplace by the effective marketing of current prospects.
Establish and manage with each client a renewal strategy in accordance with the division’s procedures/aims to maximise renewal success.
Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards.
To support the Division in the achievement of sales targets.
To actively cross-sell products from other Divisions.
To maintain professional competence by complying at all times with the Training and Competence procedures of the firm.
To actively seek feedback from clients and respond to feedback received.
Knowledge:
Minimum of 5 years’ experience in providing specialist advice in the insurance market.
Qualified to a minimum of Dip CII.
Skills:
Excellent level of technical insurance skills, to be assessed by regular in-house testing.
Client service experience combined with negotiation and broking skills.
Excellent oral and written communication skills, with the ability to persuade and influence others.
Ability to gather and analyse information from the client.
Good understanding of Corporate Governance, financial awareness and how a business works.
Who we’re looking for
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
What do we offer in return?
A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion
At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
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