Responsible Individual

Responsible Individual

Salary - £65,000 including amazing company benefits

Bring hope to Children's Lives and join Exceptional Care Limited to provide effective and proactive senior leadership and management oversight of residential homes for children.

We are looking for someone who can encourage and inspire our service with passion and dedication coupled with knowledge and experience of this particular role.

Who are Exceptional Care?

Exceptional Care is a therapeutic children’s service providing care and support to children and young people aged 8-17, from complex backgrounds, who display challenging behaviour and EBD. The service is an independent social care organisation with multiple residential units across the whole of the North West.

Exceptional Care believes that consistency in care is paramount to children/young people with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the child/young person.

Exceptional Care use a systemic therapeutic approach to support the nurture and care of our children. The systemic approach is rooted in attachment theory, and uses trauma informed approaches.  We are currently introducing a comprehensive framework of assessment and outcome monitoring using the Secure Base Model. 

INDEC

About The Role

Key responsibilities

The Responsible Individual’s role is to supervise the management and delivery of the service and ensure that you are meeting your regulatory requirements. The Responsible Individual must have experience in children’s social care, understand effective practice in responding to the needs of looked-after children, local authority care planning duties, and how children’s homes are required to support these.

As the regulator of children’s homes, Ofsted can at any time scrutinise the fitness of a Responsible Individual, either through inspection or as a stand-alone event.

Regulation 26(7)(b) requires the Responsible Individual to have the capacity, experience and skills to supervise the management of each children’s home they are Responsible Individual for. This will include demonstrating that they have the essential skills needed to develop the leadership and management of homes within their remit such that the homes have the capacity and capability to meet the Children’s Homes Quality Standards. There is no limit to the number of homes that a person can be appointed as a Responsible Individual for, but they must be able to demonstrate that they can effectively supervise the management of each home individually, as well as all the homes overall.

Registered Individuals hold a key leadership role. They are responsible for supervising the service management and ensuring the quality of the services provided. The Children’s Home Quality Standards are clear in their intention to directly link the leadership requirements and the level of quality in a service. So, the quality of the services provided in your organisation is, in a very real sense, down to the leadership you show in your role as Registered Individual.

Main Duties

• To ensure the services provide and maintain the highest levels of care and service in accordance with the company’s values, vision, policies, and procedures.

• To ensure there are adequate staffing who are fully trained to meet the needs of all of children and young people.

• You will be the Responsible Individual (Ofsted regulated homes), several homes you will work collaboratively with the Operations Director to determine need within the organisation.

• Undergo a 'fit persons’ interview with Ofsted to complete any new home registrations as the 'Responsible Individual’ for our designated Homes and Services we offer to Young People.

• To provide professional support, training, guidance, and supervision to residential managers within the home. 

• To support the home to ensure person centred care plans are established, renewed, maintained, and implemented for each child each month and the quality of care is deliverable.

• To support the team to manage effectively and efficiently all allocated resources of the home, financially.

• To support the plan of the daily and weekly management of the services, particularly when homes managers have leave. Ensuring a clear plan of support is offered ensure to shift leaders and home deputies carry out their duties and responsibilities.

• To work with professional colleagues to ensure each child or young person’s best interests are identified and plans established to meet them.

• To work with the quality team to implement, create and monitor a framework of care systems to enable the above.

• To work within the internal framework of auditing the homes and providing the board with reports on a fortnightly basis.

• To be involved and adjudicate in staff disciplinary procedures, taking the lead on mediation, human resource procedural requirements and safer recruitment.

Benefits and Incentives:

• Comprehensive, paid induction training through our sister company Think Tank Academy

• Consistent support, training and development within our organisation

• Private Health Insurance with Aviva

• Employee Assistance Programme

• Outstanding service employee of the year award -£3,000 voucher based award

• Employee of the month award

• Paid Blue Light care on completion of induction for the first year of employment

• Medicash

• Cycle to work program

• Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice)

• Pension Scheme

• Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement

• Refer a Friend Scheme offering £100 for every person you successfully recommend.

• Free Gym Membership, including group classes

Skills Needed

About The Company

Exceptional Care is a children’s care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.

We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.

Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

Company Culture

At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service – it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Desired Criteria

• Previous Experience of undertaking a Responsible Individual role

Required Criteria

• •Multi-site management experience with evidence of Good/outstanding Outcomes
• •Excellent communication skills at all levels and ICT
• •NVQ Level 5 in Caring for Children
• •Ofsted/Children’s Residential Experience.

Closing DateMonday 30th September, 2024