Customer Service Advisor

1 day ago


Swansea, United Kingdom HAYS Full time
Customer Service Advisor - Swansea - Permanent

Your new company 
Your new company is a well-established organisation based in the heart of Swansea. My client is seeking a proactive, confident and motivated individual to join their team in the capacity of a Customer Service Advisor. 

Your new role 
Your new role as a Customer Service Advisor is a varied role. Your new role will require you to operate in a fast-paced environment and be adaptable to changes. Your responsibilities will include but not be limited to:

  • Acting as first point of contact for all customers, ensuring high quality customer service is delivered at all times.
  • Escalating any customer complaints as required.
  • Handling customer enquiries in a timely manner.
  • Managing customer expectations effectively. 
  • Utilising the Microsoft Office package on a daily basis.
  • Logging call information onto a CRM system.

What you'll need to succeed 
The successful candidate will be an individual who is capable of working at pace and with accuracy. You will be organised and have proficient IT knowledge. You must be a clear and confident communicator with strong customer service skills. You will be an individual who can act professionally and a strong team player. 

What you'll get in return 
In return, you will have the opportunity to join a fantastic team within an exciting, growing organisation. You will receive a competitive salary of £25,000. The working hours for the role are 9-5, Monday to Friday. The organisation offers a pension scheme and free parking. 

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4629781

  • Swansea, United Kingdom Brenntag Full time

    **CUSTOMER SERVICE ADVISOR**: Our team in **Swansea** currently has an opening for a **Customer Service Advisor** The role of a Customer Service Advisor is a key office-based support role, with a strong administrative bias, responsible for providing assistance across the depot, which will involve: - Receipt and processing of customer orders, as well as...


  • Swansea, United Kingdom Days Motor Group Full time

    **Customer Service Advisor**: Job description **About the role** **.** We have an excellent opportunity available for a Customer Service Advisor to join our busy team at Garngoch. **.** As a Customer Service Advisor, you will provide exceptional customer care and build a genuine report with customers and recognise their wants and needs. You will...


  • Swansea, United Kingdom Days Motor Group Full time

    **Customer Service Advisor**: Job description **About the role** **.** We have an excellent opportunity available for a Customer Service Advisor to join our busy team at Plasmarl Commercial Service. As a Customer Service Advisor, you will provide exceptional customer care and build a genuine report with customers and recognise their wants and needs. You...


  • Swansea, United Kingdom Days Motor Group Full time

    **Customer Service Advisor**: Job description **About the role** **.** We have an excellent opportunity available for a Customer Service Advisor to join our busy team at Plasmarl. **.** As a Customer Service Advisor, you will provide exceptional customer care and build a genuine report with customers and recognise their wants and needs. You will...


  • Swansea, United Kingdom Days Motor Group Full time

    **Customer Service Advisor**: Job description **About the role** **.** We have an excellent opportunity available for a Customer Service Advisor to join our busy team at Garngoch Bodyshop. **.** As a Customer Service Advisor, you will provide exceptional customer care and build a genuine report with customers and recognise their wants and needs. You...


  • Swansea, United Kingdom Brook Street Full time

    **Customer Service Advisor based in the Swansea SA7 area.** **Become a trusted advisor to our customers and help them get the best product for their needs, while enjoying these amazing benefits**: - Free parking on site - Fortnightly pay - £5k OTE bonus - Playstation room, zen room, and prayer room - Great culture - Promotion/progression opportunities...


  • Swansea, United Kingdom C.E.M Day Ltd Full time

    About the roleWe have an excellent opportunity available for a Customer Service Advisor to join our busy front of house team at Plasmarl, Commercial Service.As a Customer Service Advisor, you will play a vital role in the customer experience journey, acting as the first point of contact for all Service customer enquiries and face to face interactions.You...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom FRF Motors Limited Full time

    **Service Advisor** **OTE £30K+** **Hours of work**: - **8.00 am to 5.30 pm Monday to Friday** - **8.00 am to 12.30 pm Saturday rota (every other)** As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. This is a busy department and the role...


  • Swansea, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor (Swansea) Client AdvisorSWANSEA, WEST GLAMORGAN, United Kingdom Sales And Customer Service Advisor Swansea Hours: 37.5 | Mon-Fri (9am - 5pm). Salary: £23,400p.a. + Variable commission scheme A Career to Be Proud Of We are looking for a Sales and Customer Service Advisor to join our high street...


  • Swansea, United Kingdom Amplifon Full time

    Sales And Customer Service Advisor Swansea Hours: | Mon-Fri (am - pm). Salary: £, + Variable commission scheme A Career to Be Proud Of… We are looking for a Sales and Customer Service Advisor to join our high street branch in Swansea. You will be working on the reception desk managing the diary for the Audiologist, making calls to...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £24350 - £26750 per annum **Job ref**: 131832 **Vehicle Service Advisor required in Swansea** - Starting rate of £12 per hour with access to £200 per month in performance based bonuses. - Monday to Friday only 8:30am to 5:00pm, with a 4:00pm Friday...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £26500 - £30000 per annum **Job ref**: 130114 **Vehicle Service Advisor required in Swansea.** - Up to £26,500 starting salary plus bonuses providing a £30,000 annual on-target-earnings. - 8:00am-5:00pm Mon to Fri with 1 in 4 Sat 8:00am-12:00pm. -...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £35,500 OTE** Mon - Fri 8am-6pm, 1in3 Saturdays 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £35,500 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £35,500 OTE** Mon - Fri 8am-6pm, 1in3 Saturdays 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £35,500 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom FRF Motors Limited Full time

    **Hours of work**: - **8.00 am to 5.30 pm Monday to Friday** - **8.00 am to 12.30 pm Saturday rota (one in two)** As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. **Duties of the Service Advisor**: - Dealing with customer requirements for...

  • Customer Advisor

    5 months ago


    Swansea, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Hardware Department** **Part time - 15 to 18 hours per week** **or** **Customer Advisor - Building Department** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Swansea** We believe...


  • Swansea, United Kingdom Apetito Limited Full time

    OverviewThis role is working 37.5 hours per week, any 5 in 6 daysThe role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.The defining characteristics of our Customer Services Advisors are that they're...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £26820 - £30000 per annum **Job ref**: 131679 **Vehicle Service Advisor required in Swansea** - Starting basic salary of £26,800 per annum with access to £250 per month in performance based bonuses. - Monday to Friday and 1 in 2 Saturdays 8:30am to...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: £26975 - £32000 per annum **Job ref**: 132175 **Service Advisor required in Swansea.** - Starting salary of £26,975 per annum with access to a very rewarding uncapped bonus scheme & overtime. - Monday to Thursday 8:00am-5:00pm and Friday...

  • Service Advisor

    5 months ago


    Swansea, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Swansea **Town/City**: Swansea **Sector**: Service Department, Car Dealership **Salary**: Starting salary of £12.50-13 per hour plus a very rewarding uncapped bonus scheme & overtime. **Job ref**: 131864 **Service Advisor required in Swansea.** - Starting salary of £12.50-13 per hour plus a very rewarding uncapped bonus scheme &...