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Service Desk Engineer

4 months ago

Keynsham, United Kingdom Robert Half Full time

Robert Half is seeking a Service Desk Engineer to provide on-site technical support five days a week in Keynsham. In this role, your primary responsibilities will include handling support tickets, resolving user issues, and maintaining the functionality of computer systems, software, and hardware. The ideal candidate will have at least one year of first-line support experience and must possess excellent communication skills.

Key Responsibilities:

  • Act as the initial point of contact for user's technical issues, on-site.
  • Manage and prioritise support tickets using the designated ticketing system.
  • Troubleshoot and resolve desktop, hardware, software, and network issues for desktops and laptops.
  • Provide swift and effective technical assistance to users, ensuring minimal disruption to their work.

We are looking for a collaborative and empathetic team player who can work independently. A passion for technology and a commitment to staying informed about industry trends, technologies, and best practices are essential.

Join our team and contribute to our mission of delivering exceptional technical support and solutions. We offer a competitive salary, a supportive work environment, and opportunities for career advancement. This role is offered as an on-site position, five days a week in Keynsham. Apply today and take the next step in your IT support career

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice

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