Business Operations Manager

4 weeks ago

Stretford, United Kingdom EMIS Group Plc Full time

Here at EMIS we are looking for a Business Operations Manager to join our Group Operations function.

The Business Operations Manager will report into the Head of Business Operations and will liaise across the business, regularly with executive and senior staff, to ensure operational excellence is achieved and is aligned to strategic business objectives and commercial priorities.

The role will be responsible for the effective and efficient operational running of the business.

As an organisation, we are on a growth path to become the UK leader of innovative IT solutions for the healthcare industry, and we need people like you to support us on that journey. If you are looking for an organisation where you make an impact, where your voice is heard, and where you can impart your knowledge as well as build on your expertise, then EMIS is where you need to be

What you’ll do

No two days are the same here at EMIS, we work in an ever-changing and busy environment, but we have fun along the way.

You will be accountable for Workforce Planning, Budget and FinOps, Processes, Productivity, and Culture, ensuring the effective and efficient operational running of the business. Within these areas, there are different dimensions and responsibilities, some of which can be complex and see you managing conflicting demands.

Working with stakeholders across all areas of our business at all levels, you will build trusted and credible relationships to drive success.

Key responsibilities and accountabilities will include;

Manage resource allocation, capacity, and demand Understand the departmental budget, including maintenance and reporting cycles Own and continually improve our processes, engaging with relevant departments, adhering to the agreed framework Work with peers and management to implement strategies to ensure productivity at Portfolio, Departmental, and Business level Support with employee engagements and involve yourself in companywide initiatives

Who you’ll be

We need you to love working with people, building those trusted relationships, and evidence where you have had to influence and negotiate up to C level.

You’ll likely be engaging with our Product, Technology, and Hosted functions heavily so it would be ace if you’ve had some exposure and understanding of software development methods, techniques, and concepts.

You are outcome-oriented with no aversion to 'rolling up your sleeves' and solving immediate business problems. 

You’re a structured, strategic thinker. You’ve set targets and managed teams to achieve them. 

Other key skills we are looking for you to demonstrate include;

Proven experience of workforce planning; demand and capacity management, skills management, succession planning, recruitment, training needs analysis, reporting etc Great with numbers, building models and analysing data Experience of budget management Business Process analysis and continuous improvement Ability to work to tight deadlines whilst managing conflicting demands Forward-thinking and proactive, with a solution driven approach Experience of designing performance measures, reporting and data insight Demonstrable experience of planning, risk and issue management in relation to business operations Great PowerBI skills Advanced Excel skills A good understanding of Service Now 

If this sounds like the role you have been looking for, then apply today and find out why EMIS is a great place to be.

Our Vision and Your Impact

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision?

Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not-for-profit organisations, and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.

  Equality, Diversity, and Inclusion

At EMIS, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of EMIS, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.

EMIS is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.

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