Deputy General Manager for Outpatients

2 weeks ago


Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

Job summary

A fantastic opportunity has arisen to join University Hospitals Dorset NHS Foundation Trust as Deputy General Manager for the Outpatients Directorate.

This is an excellent opportunity for an experienced, motivated, and passionate operational manager to gain experience working in a busy and diverse directorate.

The Directorate supports all of the Care Groups across the organisation to maximise their outpatient services, performance and improve patient experience. We have a large number of administrative, nursing and technical teams working together with the aim of delivering excellent outpatient services.

Base Location: University Hospitals Dorset NHS Foundation Trust (various sites)

Interview date: 6th June 2024

Main duties of the job

We are looking for a kind, compassionate and motivated leader who can bring energy and focus to this exciting Deputy General Manager role in the Outpatients Directorate. The post holder will have a strong background in operational management, either in an acute or community setting.

The Deputy General Manager will work closely with the General Manager, Clinical Directors, Matron and Operational Leads to support and oversee the delivery of outpatient services across the Trust. This will include supporting Service Managers and Care Group Leads with operational service delivery, managing risk, using data to inform decision making, and leading on a range of quality improvements with a Patient First approach to improve the quality, performance and accessibility of our services.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Job description

Job responsibilities

We are looking for someone who will bring excellent operational management experience and skills, with a strong interest in innovation, service improvement and development, and a commitment to collective leadership. You will be highly collaborative, systematic and rigorous in your approach, with very well developed communication skills and high levels of emotional intelligence. We would like to encourage applicants from all backgrounds.

In this post you will work alongside medical, nursing and allied health professional staff as well as the core teams of Care Group operational and clinical management, Matrons and Service Managers developing excellent services. A strong track-record of successful delivery is essential as is a passionate desire to make a difference to all of our service users.

Person Specification

Shortlisting

Essential

First degree or has appropriate level of senior management experience.

Desirable

Healthcare qualification

Shortlisting

Essential

Budgetary experience and delivery of Cost Improvement Programmes Able to influence decision making and challenge at a senior level Excellent communication & influencing skills

Desirable

Waiting list and activity analysis Navigates organisational politics and culture, key stakeholders and personalities, to build support and engagement.

  • Bournemouth, Dorset, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    A fantastic opportunity has arisen to join University Hospitals Dorset NHS Foundation Trust as Deputy General Manager for the Outpatients Directorate. This is an excellent opportunity for an experienced, motivated, and passionate operational manager to gain experience working in a busy and diverse directorate. The Directorate supports all of the Care...


  • Bournemouth, Dorset, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    A fantastic opportunity has arisen to join University Hospitals Dorset NHS Foundation Trust as Deputy General Manager for the Outpatients Directorate. This is an excellent opportunity for an experienced, motivated, and passionate operational manager to gain experience working in a busy and diverse directorate. The Directorate supports all of the Care...


  • Bournemouth, United Kingdom Dorset Clinical Commissioning Group Full time

    Detailed job description and main responsibilities Please refer to job description Welcoming patients to department & giving out relevant documentation for patient to complete.  Answering phone queries from patients and other departments. Preparing notes for clinics. Organising and booking patients into Cardiopulmonary exercise test clinic run by...

  • Deputy Sister

    2 weeks ago


    Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen within the outpatient department we are looking for a motivated and dynamic team player to take up the role of Deputy Sister. This role is in our Main Outpatients department at Bournemouth. Outpatients is a busy department seeing patients of all ages and look after many different specialities. ...


  • Bournemouth, Dorset, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    A fantastic opportunity has arisen to join University Hospitals Dorset NHS Foundation Trust as Deputy General Manager for the Outpatients Directorate. The Directorate supports all of the Care Groups across the organisation to maximise their outpatient services, performance and improve patient experience. University Hospitals Dorset NHS Foundation Trust...


  • Bournemouth, Dorset, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    A fantastic opportunity has arisen to join University Hospitals Dorset NHS Foundation Trust as Deputy General Manager for the Outpatients Directorate. The Directorate supports all of the Care Groups across the organisation to maximise their outpatient services, performance and improve patient experience. University Hospitals Dorset NHS Foundation Trust...

  • Deputy Manager

    6 days ago


    Bournemouth, United Kingdom HAYS Full time

    Deputy Manager, Supporting adults with learning disabilities, challenging behaviours and complex care. Your new companyI am recruiting for an experienced Deputy Manager for my client based in Bournemouth. The role is working within a 12-bed residential service supporting adults with Learning Disabilities, Epilepsy and Challenging Behaviours. The role is for...


  • Bournemouth, Dorset, United Kingdom COSMO Full time

    The Deputy General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance of employees. In addition, they oversee the inventory and ordering of food and supplies, optimise profits and their primary responsibility is to ensure that guests are satisfied with their dining experience as...


  • Bournemouth, Dorset, United Kingdom COSMO Full time

    The Deputy General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance of employees. In addition, they oversee the inventory and ordering of food and supplies, optimise profits and their primary responsibility is to ensure that guests are satisfied with their dining experience as...


  • Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    The post holder is required to provide clinical and psychological support to patients attending our dedicated oncology/haematology clinics in the outpatient department within the HODU. This will involve direct support to patients and their families within scope of role, liaising with and referral to other departments and arranging additional...

  • Deputy Manager

    2 weeks ago


    Bournemouth, United Kingdom RB Social Care Full time

    Full UK driving license is essential, sponsorship not available for this roleWe have a new, exciting opportunity for a confident and enthusiastic Deputy Manager to be part of the senior care team in a 4-bed residential service, overseeing the support for young adults with Autism and associated needs (including some behaviour that can challenge).Your role...

  • Deputy Sister

    1 month ago


    Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    To be a role model for nursing staff by ensuring good and safe practice at all times. Promote and facilitate a patient centred approach to care, to set monitor and maintain standards of nursing care. Deliver care in keeping with the needs and wishes of patients and their families To maintain clinical credibility through best practice. To utilise the findings...


  • Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job summary The post holder is required to provide clinical and psychological support to patients attending our dedicated oncology/haematology clinics in the outpatient department within the HODU. This will involve direct support to patients and their families within scope of role, liaising with and referral to other departments and arranging...

  • Deputy SENCo

    22 hours ago


    Bournemouth, Bournemouth, United Kingdom The Bishop of Winchester Academy Full time

    Are you looking for a career in a thriving, friendly and supportive environment where staff welfare is a priority? Are you passionate about making a difference to the lives of young people in a role that really matters? If so, The Bishop of Winchester Academy wants youWe are seeking a highly inspired and motivated Deputy SENCo, who is committed to supporting...


  • Bournemouth, Bournemouth, United Kingdom Draken Full time

    We are currently recruiting for Deputy Operations Manager (Flight & Ground Operations) to be based at our Bournemouth Airport site. Key ResponsibilitiesDeputise fully for the Operations Manager and Nominated Person for Ground Operations. Provide Operational Leadership of the Operations Control Team through Operations Control Supervisors at Operational Bases...


  • Bournemouth, Dorset, United Kingdom THE Institute of the Motor Industry Full time

    Find jobs in the automotive retail industry Volantes Technical Recruitment are seeking a Deputy Compliance Manager for a leading corporate jet client in the south of England. This role will offer fantastic career progression as well as a comptetive salary and benefits.Deputy Compliance Manager to work in partnership with the existing team to support and...

  • Staff Nurse

    7 days ago


    Bournemouth, United Kingdom University Hospitals Dorset Full time

    Job overview An exciting opportunity has arisen for a secondment for a Deputy Sister/charge nurse to cover maternity leave for 1 year.We are looking for a dynamic and enthusiastic nurse with an interest in developing their leadership skills to join our existing team to continue to provide the highest quality patient care. We welcome applications from...


  • Bournemouth, Dorset, United Kingdom Draken Europe Full time

    Deputy Operations Manager (Flight Operations) Deputy Operations Manager (Flight Operations) The Role We are currently recruiting for Deputy Operations Manager (Flight & Ground Operations) to be based at our Bournemouth Airport site. Key Responsibilities • Deputise fully for the Operations Manager and Nominated Person for Ground Operations. • Provide...


  • Bournemouth, United Kingdom Bournemouth University Full time

    Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds,...

  • Deputy Store Managers

    4 weeks ago


    Bournemouth, Dorset, United Kingdom Procook Limited Full time

    Deputy Store Manager Department: Retail Employment Type: Full Time Reporting To: Store Manager Compensation: £28,459 / year Assists and deputises for the Store Manager in taking ownership of their store and leading their team in providing exceptional customer service to exceed sales targets, whilst ensuring excellent store standards and...