Pensions Transition Specialist

4 weeks ago

Leeds, United Kingdom WTW Full time

WTW’s Outsourcing Business consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures.

Within Outsourcing we are looking for Pensions Transition Specialist to deliver new client administration service installations and major projects for existing pensions administration clients within the Speciality community (Rothesay/OneDB/LifeSight).

The successful candidate will play an essential role in leading high profile client projects from the initiation/sales phase through to completion and will typically act as the main administration contact during the project delivery phase. 

They will ideally have a strong broad understanding of the various delivery streams across a pensions administration service and a strong background in final salary pensions administration or buy-ins and buy-outs. Money purchase knowledge is also an advantage. They will need to be able to co-ordinate and provide guidance across multiple workstreams and the ability to understand and explain complex issues

Our work style:  At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a” hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. 

We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities.

Office location:  This role can be based out of our Redhill, Leeds or Welwyn Garden City office.

The Role

Responsible for new Speciality client transition projects, being the key point of contact for the client, attending regular transition calls/meetings with the client and as required the ceding third party administrator Supervise on the drafting of proformas for retirement and death calculations, including test packs and oversee the automation of these by the systems teams.  Document procedures and establish controls for new clients during transition process ensuring that lessons learned from previous transitions are incorporated Work on ad hoc client chargeable projects as required Identify and efficiently resolve issues, putting forward solutions which will enable projects to be effectively delivered in accordance with client requirements Gain a good understanding of the Outsourcing administration business, service initiatives and project delivery impact on profitability Manage associates to make sure that work is dealt with efficiently and within deadlines Be responsible for the team members' performance reviews.

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