Inside Sales Coordinator

1 month ago

Woking, United Kingdom Element Solutions Inc Full time
Challenge Yourself and Impact the Future

Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diversified producer of high technology specialty products and a provider of technical services.  MacDermid Enthone Industrial Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. 

Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. Fernox has pioneered the development of energy efficient products both for traditional and renewable technology in domestic and commercial applications. The business is committed to a progressive Research and Development program and has invested in an extensive in-house R&D team of scientists a based in the UK. Its operating headquarters are located in Woking, UK with manufacturing facilities in the UK, People’s Republic of China and the US and offices in France, Germany, Italy, Belgium, Netherlands, Hungary, Turkey  People’s Republic of China and the US.

We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Who are we looking for?

We are looking for someone who can work as part of our team in Woking, Surrey, who will ensure the smooth operation of regional Fernox sales activities, monitoring and analysing customer buying patterns and trends, maintaining warehouse stock levels, providing technical help to local customers, getting involved in and supporting local marketing activities, and liaising with the Fernox Woking UK central office in commercial, technical and marketing projects.

What will you be doing?
  • Co-ordinate all orders, queries and complaints to ensure that Fernox delivers the highest possible customer service standards
  • Actively maintain and increase the Fernox business through proactive telephone contact with the customer base, and participate in regular telesales projects, coordinated with management and assist the regional sales team in meeting targets
  • Assisting management with specific merchant requests, and responding with regular reporting, including EDI (Electronic Data Input) and CMI (Centrally Managed Inventory)
  • Along with the sales team ensure the sales desk and phone lines are covered during the opening hours of the sales office
  • Process orders for the region (Poland, Romania, Slovakia, Czech Republic, Hungary, Lithuania, etc) and provide business support as appropriate in dealing with Working on commercial, technical and marketing projects
Who are You?

Ideally you will have experience within a similar environment, either in an Inside Sales role or Customer Services.  You should have excellent communication skills, be a team player and willing to take on a challenge.

You will be educated to at least A Level standard.

What competencies will you need?We are we Offering...

Challenge Yourself and Impact the Future - We are offering a competitive base salary plus performance related bonus.  In addition you will receive a matched pension (up to 8%), private medical insurance, cashplan, Life Assurance at four times base salary plus 25 days annual leave in addition to Public Holidays.

Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. LI-AV1

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