Sports Centre Receptionist

3 weeks ago

Nottingham, United Kingdom University of Nottingham Full time


University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer and establish the University as the first choice for students wishing to combine a top-quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for three permanent, part-time, Sports Centre receptionists to join our front of the house team at the David Ross Sports Village and Jubilee Sport Centre.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes. Previous experience working with computer-booking systems would be desirable.

The role is key to ensuring a first class and seamless experience for our student, staff, alumni and public members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.

Available positions:

Post 1 : This position is offered on a permanent basis. Hours of work are part-time (29.5 hours per week), based at the Jubilee Campus Sports Centre. Monday 13:45-22:45, Tuesday 14:30-22:45, Thursday 06:45-15:00, Sunday 14:45-22:15

Post 2 : This position is offered on a permanent basis. Hours of work are part-time (14.25 hours per week), based at the Jubilee Campus Sports Centre. Tuesday 06:45-15:00, Saturday 14:45-22:15

Post 3 : This position is offered on a permanent basis. Hours of work are part-time (17.25 hours per week), based at the David Ross Sports Village. Monday 6.15am-2.30pm, Wednesday 3pm-8.30pm, Friday 3pm-8.30pm

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