Data Protection

Job summary

Are you looking to develop or use your organisational and specialist support management skills? Interested in data protection and security? Then we want to hear from you as we have an excellent opportunity for you. Data Protection and Security is a requirement every UK company must deal with, so you'll be building a career in an area of demand and expertise.

You probably know the NHS is one of the largest employers in the UK and EU and it needs you. In return this role can offer you a fantastic opportunity for you to learn, grow and develop whilst being supported by experienced leaders within this field.

We've recently undertaken workforce change across the Data Protection Office service and are seeking an excellent astute support specialist to support the Data Protection Officer and Deputy.

Main duties of the job

In addition to the brief list below you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

What's the role?

The post holder will lead and take responsibility for ensuring comprehensive specialist support for the development of key work streams, projects and strategies across the entire service.

The post holder will report directly to and support the Head of Information Security and Data Protection Officer / Deputy in working with multi-disciplinary staff.

Provide comprehensive, high quality specialist support and management to assist in the planning and delivery of agreed projects and work streams relating to the service. Communicate with key individuals and use negotiating/persuasive skills to gain solutions to project issues, using own initiative. Plan and organise own portfolio of work to meet set deadlines and work under pressure, as required managing any unpredictable work patterns as best as possible.

Undertake activities utilising a range of Microsoft products including Word, Excel, PowerPoint, Outlook and appropriate programme/project management software.

The post requires a mix of on-site and home working to suit the needs of our service. Typically, one or two days a week depending on the service needs. The service has an agile working approach and planned meeting schedules so the entire service can plan accordingly their home and work life balance accordingly.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Commitment to Trust Values and Behaviours

Essential

oMust be able to demonstrate behaviours consistent with the Trust's behavioural standards

Training & Qualifications

Essential

Higher level education or equivalent experience gained through work in a similar / administration role Evidence of good written English Evidence of on-going further personal and professional development Educated to A-Level / Diploma or demonstrates an equivalent level of experience Experience of Microsoft packages including Word, Excel, PowerPoint, Outlook. Must be willing to participate in any relevant training to develop skills required to carry out duties

Desirable

Project Management Qualification Formal Administration / Management Qualification Experience of working with the Data Security & Protection Toolkit Knowledge of project methodology Data Protection Act Qualification Management / Line Management / Supervisory Qualification An understanding of the Data Protection Act / UK GDPR, Freedom of Information and Access to Health Records Legislation

Experience

Essential

Recent significant experience in a similar administration / business support role Efficient organisation of meetings and other appointments within a very broad and dynamic agenda Excellent IT skills demonstrating a proficiency in Microsoft Office Packages Ability to accurately input data into a variety of spreadsheets / case management systems Knowledge of how NHS organisations work together Problem solving abilities, good presentation / training skills / delivering to role Experience of office management and developing and maintaining administration systems and procedures Working in a busy office environment and agile Ability to plan and organise work programmes autonomously Working with sensitive and confidential information Experience of handling patient / public queries Producing agendas, formatting reports and letter writing Ability to facilitate meetings Knowledge or experience of the NHS Data Security and Protection Toolkit Able to work on own initiative and as part of a team Ability to multi-task, deal with conflicting deadlines and prioritise workload appropriately. Excellent administration skills including the ability to take minutes

Desirable

Experience of supporting and managing projects and programmes of work Understanding and awareness performance management frameworks Experience of working in a multidisciplinary environment Line Management qualification / certificate Experience of working in a support role Experience of working in the National Health Service (NHS) Experience of working in a Data Protection / Information Governance department Knowledge and understanding of the importance of confidentiality, Data Protection / Information Governance and security policies Specialist knowledge of NHS and statutory polices and regulations including UK GDPR, Data Protection Act, Caldicott Principles Experience of managing and leading a team / supervisee's / inductions / apprenticeships Experience and / or understanding of Data Protection challenges in a healthcare setting

Communication and Relationship skills

Essential

Excellent communication skills both oral and written, with the skills to communicate with a wide range of different professional groups Self-confident and assertive Ability to work autonomously and as part of a team Ability to effectively interpret and communicate complex information about PSC matters to key stakeholders, both formally and informally, in a variety of formats Clear and concise communication skills, including demonstrating an understanding and helpful telephone manner Writes with clarity and with awareness of what information the reader needs Able to network, negotiate and persuade others, developing and maintaining effective relationships with all stakeholders Writes accurate notes of important conversations and meetings Drafts letters and documents Offers appropriate advice and help with sensitivity Builds relationships with work colleagues Encourages enthusiasm in others through own approach to work Can communicate sensitive information and deal with challenge and conflict with diplomacy and tact to a high professional standard Able to effectively monitor and manage information and communication via website and social media channels and seek new ways of sharing information Experience of large events and meetings planning and management

Desirable

Experience in collaboration to deliver objectives Self- motivated and able to encourage others at all levels including senior management

Analytical and Judgement skills

Essential

Ability to work without direct supervision, prioritising work and acting on own initiative where appropriate; pre-empting problems and working to solve them in an appropriate manner Ability to operate to a variety of levels within the organisation and also external agencies Ability to horizon scan and identify future opportunities and potential issues Good numerical skills Flexible approach to meet the conflicting demands of the job Effective time management skills in order to meet deadlines Explores personal strengths and weaknesses with a view to self-improvement and has a clear plan for own development Ability to prioritise own workload autonomously Accuracy and attention to detail Ability to maintain confidentiality Ability to demonstrate tact and diplomacy Ability to work under pressure and to tight deadlines with changing priorities Ability to conduct audits and exercise judgement Sensitive to the needs of others and has an awareness and responsiveness to other people's feelings and needs Values differences; regards people as individuals and appreciates the value of diversity in the workplace

Planning and organisation skills

Essential

Ability to time manage workloads of others and distribution throughout the service / team in a coaching style of leadership Ability to prioritise and respond to changes and react at short notice to unforeseen problems Experience in / ability to arrange meetings, time-outs, conferences and training events, liaising with multiple organisations Formulates plans and monitors progress regularly to ensure that deadlines and targets are met Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate. Able to work under pressure, dealing with peaks and troughs in workload. Positive attitude to dealing with change; flexible and adaptable, willing to change and accept change and to explore new ways of doing things and approaches Highly motivated and reliable Has a strong degree of personal integrity; able to adhere to standards of conduct based on a sense of right and wrong and be dependable and reliable

Physical skills

Essential

Advanced IT and computer technology skills Ability to concentrate for extended periods of time Remain calm under pressure Standard office environment requirements

Other requirements specific to the role ( be able to work shifts/on call)

Essential

Strong visible leadership and coaching style provided onsite and online Ability and willingness to adopt an agile approach to work, demonstrates a flexible approach to work Willingness and ability to travel between sites and to external meetings

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