Account Executive Pre-wholesale
3 weeks ago
UnipharBackground
Uniphar group is a rapidlyexpanding global healthcare services business with a proud heritagein Ireland. Since IPO in 2019, the group has grown both organicallyand through a series of strategic acquisitions, which continues tostrengthen Uniphar's international reach. With a workforce of closeto 3000 employees spread across Ireland, United Kingdom,Netherlands, Nordics, and the USA, Uniphar is a trusted globalpartner to Pharmaceutical and MedTech manufacturers, working toimprove patient access to medicines around theworld.
Uniphar provides outsourced andspecialised services to its clients, leveraging the strongrelationships with 200+ of the world's best known pharmaco-medicalmanufacturers across multiple geographies, enabled by ourcutting-edge digital technology and our highly expert teams.Uniphar is organised into three key divisions; Supply Chain& Retail, Commercial & Clinical MedTech /Pharmaceutical; and Product Access.
Culture atUniphar
Ethics and integrity sit at the heart ofUniphar's culture, with our customers and patients integral to whatwe do and how we do it. We pride ourselves in being trulyentrepreneurial, innovative, collaborative, with a strongproblem-solving ethos. Everything Uniphar does is enabled by ourpeople and as we continue to grow domestically and internationally,we become more diverse. This diversity fuels our business andculture.
The Role
This is aspecialised role focused on ensuring consistent exemplary customerservice is experienced by our 3PL clients. Working as part of ateam, the Account Executive will through urgency, focus andreliability help to deliver the commitments we have made for highquality logistics services to our clients, so that they may in turnmeet the needs of their customers and patients.
MAIN DUTIES &RESPONSIBILITIES
- AssistPre Wholesale Commercial Manager UK in driving a Customer Serviceethos that provide a best-in-class client and customerexperience.
- Contribute to the smooth running ofthe services, ensuring strong time management and organisationalskills are employed.
- Resolve client andcustomer queries in a timely manner.
- Ensurecustomer orders are inputted and managed appropriately andaccurately within SLA.
- Monitor back-orders andtrack shipments where required, keeping customers informed on leadtimes.
- Work to create and maintain anappropriate pricing structure for all Durbinservices.
- Liaise with various other departmentswithin Durbin to prevent issues or to resolve issues and achieveresults.
- Assist the Pre Wholesale CommercialManager UK to review, monitor and provide improvements to processesand systems.
- Ensure all relevant regulatorypaperwork is supplied to Quality whenrequired
- Comply with all Durbin GDP processesand procedures.
- Work alongside the PreWholesale Commercial Manager UK to ensure documentation andreporting of Adverse Drug Reactions and Quality Defects to theDurbin Quality Lead and to the client are managed within GDPguidelines.
- Be aligned with Durbin companystrategy and focus including an in-depth knowledge of all relevantWork Instructions and SOPs.
- Any other dutiesthat may arise relating to the support of the pre-wholesale orwider teams to drive growth andprofitability.
Qualification, Experience & SkillsRequired
- Commitment toexcellent customer service.
- Solution drivenproblem solver, ability to thinkcreatively.
- Ability to focus on the task inhand, however routine some may seem.
- Ability tobuild strong relationships.
- Excellent numeracyand IT skills (MS Office, Excel, PowerPointetc).
- Attention to detail and have a genuinefeel for what is right.
- Experience in acustomer facing/service/logisticsrole.
- Positive can-do attitude, and afind-out-how-to-do attitude.
- Ability to work onown initiative.
- Communicates in a professionalmanner and effectively manages customerliaison.
- Works well within a team, flexible andwilling to share the workload both ways.
- Enjoysthe work, relishes a sense of achievement, and wantsmore.
How we would liketo work together
The role is basedin our Durbin office in Hayes UK. There is the opportunity forflexibility in terms of hybrid working. In return for yourflexibility, you will be joining an environment that understandshow inter-twined work and life have become and both the benefitsand challenges that brings and therefore offers a flexible,progressive way of supporting it.
-
Payroll Executive
6 days ago
Hayes, United Kingdom Sheridan Ward Recruitment Services Full timePayroll Executive Hayes We are recruiting for an accounts and payroll executive for a fab business in Hayes. This company are looking to onboard a driven and friendly new member of their team. This is a close-knit team who are extremely supportive and encouraging. Duties for accounts and payroll executive: - Processing company payroll - Inputting...
-
Key Account Business Development Manager
3 weeks ago
Hayes, United Kingdom Uniphar Group Full timeUnipharBackgroundUniphar group is arapidly expanding global healthcare services business with a proudheritage in Ireland. Since IPO in 2019, the group has grown bothorganically and through a series of strategic acquisitions, whichcontinues to strengthen Uniphar's international reach. With aworkforce of over 3000+ spread across Ireland, United...
-
Territory Activation Executive West London
4 weeks ago
Hayes, United Kingdom Wiser Graduates Full time**_Be a part of a revolutionary change!_** These guys have chosen to do something incredible. They’re totally transforming our business, and building their future with innovative products to improve the lives of those worldwide. With huge change, comes huge opportunity. So, wherever you join them, you’ll enjoy the freedom to dream up and deliver...
-
E-commerce Executive
4 weeks ago
Hayes, United Kingdom Blue Agile Services Full time**About us** Blue Agile Services is a small business in Hayes. We are professional, agile, innovative, and our goal is to Expand and gain experience along the route. Our work environment includes: - Growth opportunities - Modern office setting E-commerce Executive **Duties**: - Conduct thorough research on industry trends, competitors, and target...
-
Welder/fabricator
7 days ago
Hayes, United Kingdom Serck Full timePrincipal Accountabilities Responsible for fabricating to customer drawing requirements for custom Aluminium Radiators, specifically to the specifications/tollerences stated on the drawings, TIG welding to the required standard and assembly of the fabricated parts including pre machined CNC Components. Working with a team in the fabrication department to...
-
Interim Market Access Consultant
3 weeks ago
Hayes, United Kingdom CK Group- Science, Clinical and Technical Full timeThe CK Group are looking to secure a number of Regional Market Access Consultants for an initial 6 - 9 month period to play a key part in broadening this organisation’s customer engagement prior to product launch. You will build strategic relationships with Integrated Care Systems (ICSs), Primary Care Networks and others at a local and regional level to...
-
Interim Market Access Consultant
4 weeks ago
Hayes, United Kingdom CK Group- Science, Clinical and Technical Full timeThe CK Group are looking to secure a number of Regional Market Access Consultants for an initial 6 - 9 month period to play a key part in broadening this organisation’s customer engagement prior to product launch. You will build strategic relationships with Integrated Care Systems (ICSs), Primary Care Networks and others at a local and regional level to...
-
Interim Market Access Consultant
3 weeks ago
Hayes, United Kingdom CK Group- Science, Clinical and Technical Full timeThe CK Group are looking to secure a number of Regional Market Access Consultants for an initial 6 - 9 month period to play a key part in broadening this organisation’s customer engagement prior to product launch. You will build strategic relationships with Integrated Care Systems (ICSs), Primary Care Networks and others at a local and regional level to...
-
Student Support Officer
3 weeks ago
Hayes, Greater London, United Kingdom HRUC Full time36 hours per week, term time only Student Support is a key service area in the College offering non-academic support and advice to students. This could include help with housing, benefits, health and well-being, relationship difficulties and any other problem that affects students' learning. In this varied and interesting role, you would assess and offer...
-
Venue Supervisor
4 weeks ago
Hayes, United Kingdom HQ Theatres Full time**REPORTING**: You will report directly to the Hospitality Manager and work closely with the Assistant Hospitality Manager. **KEY ACCOUNTABILITIES** - Assist the Hospitality Manager and Assistant Hospitality Manager in planning, organising and co-ordinating the departmental operation, including assisting with the rota model. - Act as a member of The...
-
Venue Supervisor
4 weeks ago
Hayes, United Kingdom Trafalgar Entertainment Full time**JOB DETAILS**: *** **Job reference** REQ00518 **Date posted** 21/03/2023 **Application closing date** **Location** Hayes **Salary** Between £22,000 - £23,500 dependant on experience **Package** **Contractual hours** 40 **Basis** Full time **Job category/type** **Job description** **REPORTING**: - You will report directly to the...
-
Lead QA
3 weeks ago
Hayes, United Kingdom Teksystems Full timeDescription:Join one of the world's leading technology firms as a Lead SW QA Engineer.In short the must haves for this role are:Hands on PythonLeadership of teams bigger than 4Radio Frequency Experience i.e 3,g,4g,5g, wifiTechnical requirements:• Good understanding of common source control tools like Git and build tools such as make.• Good...