Costa Coffee Store Manager
6 months ago
About Us
Are you passionate about managing your team to
serve the highest quality coffee, offering customers a personalised service with
a memorable experience? That’s Costa We take pride in offering a friendly
welcome within a relaxing environment.
Costa is the UK’s favourite coffee shop, and we
would love for you to be a part of our team
This Costa store is owned by Goldex Investments
Ltd. We are an Award Winning Multi Brand Company with stores throughout the
South East of England... Our motto is “Investing In The Future” and that
includes our staff. Our People Are What Makes Us Great
Benefits
- Attractive Salary Package;
- Yearly managerial bonus scheme incentive;
- 50% Staff discount and a Free Core Drink whilst
working, 25% off all Costa Coffee stores (discount card); - Full, structured training including Barista,
Brand Standards, Food Safety Level 2; - The potential opportunity to complete the Barista
Maestro course; - We love to internally promote our staff so they
grow with us, creating a long term career path; - Company Pension;
- 28 day holiday;
- Refer a friend scheme and receive £150 per
candidate (T&C’s apply); - 20% off Goldex Staycations on Thanet Coast (for 2
or more nights); - Opportunity to volunteer for the Goldex and Costa
Foundation; - Access to a range of local and national discounts
with The Life Style Card; and - Recognition opportunities: Hampers for
Workiversary’s, Store of the Month, Customer Feedback Award, Achievement Awards.
How you can impact the business
- The Store Manager’s purpose is take
ownership of running their store successfully. You are instrumental in ensuring
we provide the highest levels of service and Excellent Coffee with a Smile
every time; - You will be responsible for monitoring
internal store processes such as financial indicators, health and safety
compliance and a range of other key performance indicators to ensure targets
are met; - You will provide a supportive and
encouraging atmosphere for your team in store, actively encouraging consistent
improvement across all areas of performance; - You will take responsibility for the
financial compliance and safety and security of your store, through vigilant
observation and adherence to cash procedure; - Ensure the accurate and timely
completion of all store documents including having rotas completed well in
advance to ensure full coverage in store; - Monitor the recruitment needs of your
store with the support of your Area Manager to ensure the most talented
candidates are hired; - Take responsibility for the training
and development of your team in store in order to nurture consistent
progression. This includes monitoring completion of online training through My
Costa Learning and in store performance and development plans; - Ensure that all Team Members in store
are supported with their training journey to maximise sales opportunities
through excellent presentation, optimal ordering and all relevant sales techniques
such as upselling; - Keep up-to-date with relevant Costa
Coffee brand standards and communications including internal Goldex Investments
standards and communications to ensure compliance and the passing of Costa
checks; and - To ensure consistent communications with both your Line Manager and Office Staff
to keep stores functioning. This includes payroll and HR queries, raising
maintenance issues and submitting banking and any required paperwork on time.
Essential Requirements
- Enthusiasm to execute outstanding customer
service; - Friendly manner;
- Communicate confidently with customers and your
team; - Flexible approach (ability to be multi-skilled);
- Willingness to learn;
- Presentable and able to follow uniform brand
standards; - Reliable & committed; and
- Flexible to be available for shifts.
Desirable
- Management experience in a coffee store;
- Worked within a customer facing environment; and
- Worked in the hospitality/ retail industry.
-
Coffee Connoisseur
4 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCareer OpportunitiesCosta Coffee is a global brand with a passion for delivering exceptional customer experiences. We are seeking a skilled Coffee Connoisseur to join our team.Key ResponsibilitiesDeliver high-quality beverages to our customers in a fast-paced environment.Train and accredit new team members in our coffee-making procedures.Develop and...
-
Coffee Connoisseur
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeAbout Us: At Costa Coffee, we pride ourselves on crafting exceptional experiences for our customers. Our team members are passionate about delivering high-quality beverages and excellent customer service.">Salary: £12.83 per hour (rising to £33 with training), dependant on store location">Job Description: As a Barista Maestro, you will be responsible for...
-
Costa Coffee Barista
6 months ago
West Sussex, United Kingdom Goldex Investments Group Ltd Full timeAbout UsAre you passionate about serving the highest quality coffee and offeringcustomers a personalised service with a memorable experience? That’s Costa! Wetake pride in offering a friendly welcome within a relaxing environment.Costa is the UK’sfavourite coffee shop, and we would love for you to be a part of our team!This Costa store is ownedby Goldex...
-
Barista Maestro
5 months ago
West Bridgford, United Kingdom Costa Coffee Full timeBarista Maestro Costa Nottingham Friar Lane, 1/1a Friar Lane, Nottingham, Nottinghamshire, United Kingdom Req #72354 23 July 2024 Team Leader (Barista Maestro) Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers....
-
Barista- west wickham
5 months ago
West Wickham, United Kingdom Costa Coffee Full timeBarista- west wickham Costa West Wickham High St 34, 34 High Street, West Wickham, Greater London, United Kingdom Req #72083 16 July 2024 Barista Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.As a Costa...
-
Barista
5 months ago
West Ewell, United Kingdom Costa Coffee Full timeBarista Costa Ewell High Street, 64-66 High Street, Ewell, Surrey, United Kingdom Req #71943 12 July 2024 Barista Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.As a Costa Barista, you’ll not only enjoy...
-
Barista Maestro Nottingham Next Full Time 30hrs
5 months ago
West Bridgford, United Kingdom Costa Coffee Full timeBarista Maestro Nottingham Next Full Time 30hrs Costa Nottingham Next Giltbrook RP U2, Unit 2, Giltbrook Retail Park, Nottingham, Nottinghamshire, United Kingdom Req #71139 20 July 2024 Team Leader (Barista Maestro) - Nottingham Next - 24 Hours Per Week - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re...
-
Customer Experience Specialist
3 weeks ago
West Wickham, Greater London, United Kingdom Costa Coffee Full timeCompany OverviewAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a leading coffee brand in the UK, we pride ourselves on our values of Passion, Warmth, Trust, and Courage.SalaryWe offer a competitive hourly rate of £12.50-£13.50 per hour, depending on the store location.Job DescriptionAs a Barista at Costa West...
-
Customer Service Representative
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeAbout Costa CoffeeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. Our mission is to deliver the perfect blend of quality, service, and warmth in every store.Your RoleWe're seeking a talented Barista to join our team at Costa Coventry NEXT Arena RP U1. As a Barista, you'll be responsible for creating delicious...
-
Operations Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeLeadership Opportunity at Costa CoffeeWe are seeking a dynamic and experienced Store Manager to join our team in the Coventry area. As a key member of our leadership team, you will be responsible for driving commercial and team impact, with a focus on delivering exceptional customer service and sales growth.
-
Barista Team Member
4 weeks ago
West Ewell, United Kingdom Costa Coffee Full timeAt Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. As a Barista, you'll be part of a warm and genuine team that shares a love for coffee and a desire to serve memorable moments to our customers.Key ResponsibilitiesCrafting great coffee that hits the sweet spot every timeServing customers with a...
-
Café Experience Coordinator
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeUnlock Your Potential at Costa CoffeeWe believe that everyone deserves to shine. As a Barista, you'll have opportunities to:Develop new skills and master your craftTake ownership of your store's performance and growthBecome an integral part of our vibrant café communityBenefits and PerksWe're proud to offer:Competitive hourly rate of £12.50-13.5050%...
-
Lead Barista Team Manager
3 weeks ago
West Bridgford, Nottinghamshire, United Kingdom Costa Coffee Full timeBarista Maestro: Unlock Your Leadership PotentialWe're seeking a talented and ambitious individual to join our team as a Lead Barista. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.About the RoleThis is an exciting opportunity for a driven and enthusiastic individual to take on...
-
Costa Coffee Store Manager
2 weeks ago
West Bromwich, Sandwell, United Kingdom Costa Limited Full timeJob DescriptionWe are seeking a skilled Barista Maestro to join our team as a Team Leader. As a key member of our store staff, you will be responsible for leading by example, ensuring high standards of quality and customer service, and driving sales growth.You will have the opportunity to:Develop and implement strategies to improve store performanceTrain and...
-
Barista Maestro West Blyfleet Station Approach
5 months ago
West Byfleet, United Kingdom Costa Limited Full timeTeam Leader (Barista Maestro) - West Blyfleet Station Approach - 16 Hours Per Week - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could...
-
Specialty Beverage Expert
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeJoin Our Team: As a Barista Maestro at Costa Coffee, you'll be part of a dynamic team that's passionate about serving high-quality beverages and providing exceptional customer service.">Competitive Salary: Up to £33 per hour (rising with training to £12.83) - dependent on store location">About the Role: In this exciting role, you'll be responsible for...
-
Senior Coffee Store Operations Manager
2 weeks ago
West Malling, Kent, United Kingdom Goldex Investments Group Ltd Full timeCareer Opportunity: Senior Coffee Store Operations ManagerAbout Goldex Investments Group LtdGoldex Investments Group Ltd is a leading multi-brand company with stores throughout the South East of England. Our company culture values employee development and customer satisfaction.Job SummaryWe are seeking an experienced Senior Coffee Store Operations Manager to...
-
Beverage Service Specialist
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeCareer Opportunities: As a Barista Maestro at Costa Coffee, you'll have the opportunity to develop your skills and knowledge, progress your career, and work with a talented team to drive business success.">Salary Range: £12.83 per hour (rising to £33 with training), dependent on store location">About This Role: In this challenging yet rewarding position,...
-
Maestro Coffee Specialist
2 weeks ago
West Bromwich, Sandwell, United Kingdom Costa Limited Full timeCompany OverviewAs a Team Leader at Costa Limited, you will play a vital role in shaping the future of our company. With a focus on innovation, quality, and customer satisfaction, we strive to create an exceptional experience for our customers.Our salary starts at £33 per hour, rising to £12.83 with training and store location. You will also enjoy a range...
-
Barista and Sales Professional
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeDelivering Excellence at Costa CoffeeWe're committed to delivering exceptional customer experiences at every touchpoint. As a Barista, you'll play a vital role in achieving this goal by:Mastering our menu from toasties to seasonal drinksPouring passion into perfect drinks and great customer serviceWorking collaboratively with your colleagues to create a...