Senior Data Analyst Viator

4 weeks ago

Oxford, United Kingdom Tripadvisor Full time

About Viator

Viator a Tripadvisor company is the leadingmarketplace for travel experiences. We believe that making memoriesis what travel is all about. And with 300000 travel experiences toexploreeverything from simple tours to extreme adventures (and allthe niche interesting stuff in between)making memories that willlast a lifetime has never been easier. With industry leadingflexibility and lastminute availability its never too late to makeany day extraordinary. Viator. One app 300000 travel experiencesyoull remember.

The team is split into threeareas; Fraud Operations Chargeback Operations and Fraud Systems /Analytics. This role sits within the Fraud Systems / Analytics teamalthough youll be working closely with the wider team as well asother businessareas.

What youlldo:

You will haveaccess to the newest development tools and huge data sets coveringeverything from fraud system transactional data to page clickdata.

  • Be comfortable working on a widevariety of requests across 3 mainareas;
    • Reporting on operational team metrics andperformance
    • Analysing data in order tounderstand root causes of fraud issues articulate the losses andhelp provide justification for systematic fixes in collaborationwith the rest of theteam
  • Work in an ultrafastpaced environment by providing analytical support with theimmediate response to fraud incidents as theyoccur.
  • Be creative and efficient in themodelling approach using rich and largedatasets
  • Employ/automate reporting tools tomeasure and alert of changes in keymetrics
  • Assist with ad hoc queries and provideanalytical support to our fastgrowing business as itevolves.
  • Proactively seek out opportunitieshidden in our or industry data. Articulate your findings intosuggested actions for operations our product and/or otherteams.Who we are lookingfor

General

  • Experience: 2 years experience in an analytical role (ideal backgroundsinclude: a similar Data Analyst role at an online retailer ideallywith experience working with fraud or chargebacksdata)
  • Education:
    • BachelorsDegree in an analytical field (maths economics engineeringstatistics etc.) Masters Degree a plus.
    • Orprofessional experience demonstrating an equal level ofability
  • Proactive notreactive with ability to work independently in a fastpacedenvironment
  • Selfstarter with the ability totake a loosely defined issue ask the right questions explore /investigate data and then turn it into a story / providecontext.
  • Top performer with a proven trackrecord of success.
  • Strong analytical conceptualand problem solving skills with the ability to work under pressureand to tight deadlines.
  • Unwavering attention todetail.
  • You live in cloudbased SQL platformsExcel Tableau and a few other useful tools of the datatrade.
  • A startup mentality roll your sleeves upand get things done.
  • Confident with learningnew tools technologies andmethodologies
Toolknowledge
  • You should be comfortableusing SQL to analyse data from extremely large datasets
    • Joining together different sources ofinformation
    • Deduplicating and standardisingdata to ensure accurate analysis
    • Usingsubqueries to build calculations uponcalculations
    • Creating tables views anduploading data from other sources on an adhocbasis
    • Navigating around performance issues bypaying close attention to table partitioningetc
  • You should be able toread code written by others and be able to provide feedback formaking the query quality better (know bestpractices).

Perks ofWorking at Viator

  • Competitive compensation packages(routinely benchmarked against the latest industry data) includingbase salary annual bonus and equity.
  • Work yourway with flexibility to suit your lifestyle. Viator takes aremotefriendly approach to collaboration across a worldwide teamwith the option to join onsite as often as youdlike.
  • Flexible schedule. Worklife balance isingrained in our culture by design. Trust and accountability makeit work.
  • Donation matching. Give back Givemore We match qualifying charitable donationsannually.
  • Tuition assistance. Want to level upyour career We love to hear it Receive annual support forqualified programs.
  • Lifestyle benefit. Anannual benefit to spend on yourself. Use it on travel wellness orwhatever suits you.
  • Travel perks. We believethat travel is employee development so we provide discounts andmore.
  • Employee assistance program. Were herefor you with resources and programs to help you through lifeschallenges.
  • Health benefits. We offer greatcoverage and competitivepremiums.

OurValues

  • We aspire tolead. Tap into your talent ambition and knowledge to bring us andyou to new heights.
  • Were relentlessly curious.We push beyond the usual the known the thats just how itsdone.
  • Were better together. We learn fromaccept respect support and value one another and are creatingsomething remarkable in the process.
  • We serveour customers always. We listen question respond and strive for wowmoments.
  • We strive for better not perfect. Wewont get it right the first time or every time. Well provide a safeenvironment in which to make mistakes iterate improve andgrow.
  • Our workplace is for everyone as is ourpeople powered platform. At Tripadvisor we want you to bring yourunique identities abilities and experiences so we can collectivelyrevolutionize travel and together find the good outthere.

If you need a reasonableaccommodation or support during the application or the recruitingprocess due to a medical condition or disability please reach outto your individual recruiter or send an email to and letus know the nature of your request. Please include the jobrequisition number in yourmessage.

#Viator

#LIHybrid

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