PostGraduate Medical Education

Job summary

PostGraduate Medical Education (PGME) Administrator, Band 3 ( hours a week)

The Post-Graduate Medical Education Assistant will provide a comprehensive and robust administrative service to the Foundation Team, and assist the wider Post-Graduate Medical Education Team, Tutors and Resident Doctors at Gloucestershire Hospitals NHS Foundation Trust.

The Post-Holder will assist with various administrative tasks including maintaining Resident doctor Training Records, co-ordinating events and meetings, managing correspondence, and supporting the wider Post-Graduate Medical Education Team in the day-to-day operation. In order to deliver the above, the Post-Holder must be, organised, friendly, kind, caring, and most important of all, to not panic.

Additional working pattern details: Monday, Tuesday & Thursday

Main duties of the job

- To provide robust, pragmatic and organised administrative support to the Training Programme for Foundation Doctors working at GHNHSFT and within Gloucestershire.

- The Post-Holder will be expected to link with NHSE and the Foundation Programme School to ensure local implementation is in line with the National Foundation Guidelines, working with the local PGME Foundation Programme Directors, Foundation Administrative Team and the PGME Team.

- Foundation Resident Doctors are subject to a rigorous appraisal process and have to complete electronic portfolios as evidence of their learning. The Post-Holder will play a key role in supporting this system.

- In addition, this role will include a range of activities which will include, electronically booking accommodation for teaching sessions, recording attendance and supporting the Foundation Administrative Team in monitoring the generic Foundation Programme Mailbox.

- Support the co-ordination of work activity within the Foundation Training Programme working with the Foundation Administrative Team.

- In the absence of the Foundation Programme Co-ordinator, work autonomously in making decisions using judgement and discretion to ensure the continual smooth running and deliverance of the Gloucestershire Foundation Teaching Programme.

About us

PostGraduate Medical Education is a small, friendly team who support all doctors from medical students up to consultants. We have offices in both Education Centres, one on each site.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job description

Job responsibilities

The PGME Team:

- Provide administrative support for projects delegated by other members of the team as required, whilst assisting with the day-to-day running of the PGME Office.

- Work cohesively with the PGME Team.

- Maintain a professional profile when dealing with confidential or sensitive information, adhering to the Data Protection Act.

- Up-date the PGME Calendar for team working locations.

- Assist where required - setting up AV/Teams Equipment, setting up Training Rooms, assist with Registration of Training Events, help Delegates and Faculty when and where required.

- Be responsible for own compliance with Trust Mandatory Training.

- Ensure that Resident Doctors of all grades, are provided with the appropriate support and information.

- Assist with the preparation and distribution of relevant documentation such as handbooks/ timetables, and assist where necessary with the preparation and maintenance of spreadsheets and databases.

- Ensure accurate tracking of all Resident Doctor teaching attendances.

- Assist with any such reports required for monitoring/accreditation.

- Work cohesively with all Trust Departments, NHSE and other appropriate Stakeholders, providing timely and accurate information as required.

- Manage office supplies and resource working with our Trust Procurement Partners.

- Provide general administrative support, such as filing, photocopying and document scanning when and where required.

Training Sessions/Regional & Local Training Days:

- Strategically responsible for sourcing appropriate accommodation for all Training sessions/days, both Trust and Regionally held at Gloucestershire Royal and Cheltenham General Hospitals Education Centres.

- Work with the PGME Teams and PGME Fellows in sourcing the correct equipment for all teaching sessions.

- Work with our Trust Procurement Colleagues to sustainably and cost effectively source all items required

- Responsible for the Health and Safety of disposal of all substances used in Surgical Training

- Work collaboratively with NHSE, our major Stakeholders for the financial arrangements for hosting and delivering such teaching sessions, reporting post-teaching/courses accurately, on attendances and financial spend.

Key Result Areas:

RESULT AREAS:

- Ability to operate with independent judgement and initiative, working to strict deadlines and able to switch tasks readily and frequently without loss of concentration

- Self-motivated with a pro-active approach and able to work without direct supervision, with the ability to work in a team

- Ability to manage, prioritise and organise own workload with variable and unpredictable demands whilst under pressure from PGME/other sources.

- Undertaking administrative and clerical duties necessary for the smooth running of the department, demonstrating the ability to handle complex, sensitive or contentious information appropriately.

- Use the P2P Procurement Stationery Ordering System to order required stationery and to raise purchase orders to ensure invoices are paid

- To communicate effectively, in an administrative capacity, with a wide range of professionals both internally and externally, at all levels.

- To comply with Trust and Departmental policies and procedures and work towards the Trust Objectives.

- Responsible for ordering catering/refreshments for fee-paying courses/teaching sessions as requested by the Tutors/Medical Education Manager

- To help out in the Education Centres when Internal/External/Trust major events are hosted.

- Organise and oversee the weekly Foundation Teaching Sessions for both Foundation Year 1 & 2 taking place every Tuesday August June, setting up on MS-Teams and uploading weekly documents and recording these sessions.

- Organise and oversee the Foundation Simulation Sessions supporting Foundation Resident Doctors, booking Trust Training Accommodation at our Education Centres for all sessions and resourcing Simulation Faculty to assist with these sessions.

- Set-up and manage the report from JISC Surveys for Registration and Evaluation of teaching, sending feedback to Teaching Faculty, and certificates for attendees.

- Co-ordinate at the beginning of the academic year with support from the Foundation Administrative Team, Taster Day Information for all Foundation Resident Doctor joining the Trust.

- In collaboration with our In-House Caterers Sweet Success, with PGME Team Colleagues, plan and order catering for all teaching events.

Person Specification

Qualifiactions

Essential

Extensive and demonstrable knowledge of the full range of Microsoft Administrative Systems Educated or equivalent to GCSE Grade C or above, in Literacy and Numeracy

Desirable

NVQ Level 3 in Administration/Keyboard skills qualification

Experience

Essential

Able to communicate effectively Experience of working in an NHS/Healthcare Office environment Previous experience of working as part of a team, proactively and effectively managing own workload, to meet conflicting priorities and deadlines Experience/knowledge/awareness of organising events

Qualities

Essential

Be Kind, and Care about yourself, your colleagues and your work-portfolio Willingness to learn Recognising and embracing your own, and the PGME Team Success Respecting everyone and working together

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